Lynda Oakley Email & Phone Number

West Des Moines, Ia

Manage the elicitation and documentation of requirements for Annuity products to prepare for successful implementations of projects. Using a variety of methodologies for projects including both Waterfall and Iterative.

West Des Moines, Ia

Manage a team of BAs and directing the Business Analysis discipline of eliciting and writing business requirements supporting IT development for projects in the organization. Partnering with Stakeholders and Subject Matter Experts to clearly document the needs of the business. Provide support for all applicable phases of the Project Life Cycle.

West Des Moines, Ia

Manage the elicitation and documentation of requirements for Life and Annuity products to prepare for successful implementations of projects. Represent the needs of departments across the enterprise.

Responsible for the managment of a large new client. Subject Matter Expert in the takeover of the business as well as the set up of processes in many departments and with vendors.

Managed staff of 13 employees, including implementation of regulatory compliance bulletins, audits, coordinated activity and responsibilites with multiple departments. Collaborated with Client Executives, department managers, senior leaders and insurance company partners.

Managed assigned cases from initial takeover thru ongoing maintenance(rate, benefit, and regulation changes as well as problem resolution). Worked across department lines with all level of employees. Experience in the Life & Health as well as Professional Liability Association division. Employee of the Year in 1996.