Larren Grygo Email & Phone Number

Greater Philadelphia

Head of IT Department for technology peripherals and services company reporting to COO• Responsible for operations, support, development, and compliance• Writing of policies and procedures• Budgeting, contract negotiations, and service delivery• Annual audits for SOC 2 and cybersecurity compliance• Leadership of support and DevOPS teams

Downingtown, Pennsylvania, United States

• eCommerce business leveraging market intelligence of Helium 10 platform • Stand up of full technology services to support new company

Greater Philadelphia Area

• Planning, organizing, and implementing field installations• Responsible for supplies procurement, logistics, and scheduling• Engineering wireless IOT solutions for over 1,000 locations

• Lead new internal IT Department and spearhead all department-specific functionalities for a rapidly growing startup company• Manage and train initial team with focus on FreshService (IT ticketing system)• Create initial framework for technical support and network services• Provide hands-on desktop support in parallel to other internal IT support staff• Performed and supervised installation of structured cabling (Cat6 and Fiber Optic), wireless access points, and another network hardware• Coordinate the buying and procurement process for office space, hardware, internet services, and other technology solutions (Office 365, Adobe, Autodesk, Starlink)• Source and secure internet service providers for remote sites nationwide with no current infrastructure• Maintain inventory control of technology, hardware, software, and licensing• Serve as a liaison for IT Services, for all internal leadership and stakeholders

Philadelphia, Pa

• Managed the IT Shared Services Department for a multi-company enterprise with 500+ employees, which provided networking, desktop, and mobile device technology to (140) locations• Hired, onboarded, trained, and supervised L1 - L3 IT systems and support staff members• Designed and produced innovative IT solutions relating to access control, surveillance, telecom, networks, VoIP, desktop/laptop, mobile device, printing/scanning, and support applications • Managed procurement process of hardware/software solutions, by developing vendor relationships, buying of goods, and pricing/contract negotiations; Made budgetary recommendations to internal stakeholders• Coordinated implementation process, which involves managing third-party vendors as remote staff, to complete ad-hoc projects and provide end-user hardware support

Philadelphia, Pa

• Supervised and mentored entry-level IT Help Desk Analysts• Researched and implemented innovative technology solutions to reduce costs and increase productivity• Led complex projects including networking solutions, mobile device management (MDM), migration to cloud-based hosting, decommissioning of on-premises data centers, and branch office network security• Provided engineering and administration of enterprise-wide IT infrastructure, to include Cisco Meraki, Nutanix, HP, and Crestron

Philadelphia, Pa

• Responsible for the design, planning and implementation of computer networks, remote support tools, personnel and help desk ticketing systems• Coordination of multiple vendors including telecom, cellular service, software solutions, and on-site support contractors• Provided project leadership by implementing enterprise-wide voice over IP phone system (VoIP), ISP bandwidth upgrades, and structured cabling• Administration of Windows, Mac, and iOS platforms for both client and servers, which supported over (450) employees

Philadelphia Pa

• Provided L1 – L2 support including deskside, mobile device, and network troubleshooting• Developed standard image for laptop and desktop deployments• Performed systems and network engineering for over (100) offices nationwide

Philadelphia, Pa

Associates Of Applied Science, Network Management, 3.9

Activities and Societies: Phi Theta Kappa International Honors SocietyGraduated with Honors

Coursework, Computing Security