Larren Grygo Email & Phone Number

Greater Philadelphia

• Head of IT Department for technology peripherals and services company reporting to COO
• Responsible for operations, support, development, and compliance
• Writing of policies and procedures
• Budgeting, contract negotiations, and service delivery
• Annual audits for SOC 2 and cybersecurity compliance
• Leadership of support and DevOPS teams

Downingtown, Pennsylvania, United States

• eCommerce business leveraging market intelligence of Helium 10 platform
• Stand up of full technology services to support new company

Greater Philadelphia Area

• Planning, organizing, and implementing field installations
• Responsible for supplies procurement, logistics, and scheduling
• Engineering wireless IOT solutions for over 1,000 locations

• Lead new internal IT Department and spearhead all department-specific functionalities for a rapidly growing startup company
• Manage and train initial team with focus on FreshService (IT ticketing system)
• Create initial framework for technical support and network services
• Provide hands-on desktop support in parallel to other internal IT support staff
• Performed and supervised installation of structured cabling (Cat6 and Fiber Optic), wireless access points, and another network hardware
• Coordinate the buying and procurement process for office space, hardware, internet services, and other technology solutions (Office 365, Adobe, Autodesk, Starlink)

Philadelphia, PA

• Managed the IT Shared Services Department for a multi-company enterprise with 500+ employees, which provided networking, desktop, and mobile device technology to (140) locations
• Hired, onboarded, trained, and supervised L1 - L3 IT systems and support staff members
• Designed and produced innovative IT solutions relating to access control, surveillance, telecom, networks, VoIP, desktop/laptop, mobile device, printing/scanning, and support applications
• Managed procurement process of hardware/software solutions, by developing vendor relationships, buying of goods, and pricing/contract negotiations; Made budgetary recommendations to internal stakeholders
• Coordinated implementation process, which involves managing third-party vendors as remote staff, to complete ad-hoc projects and provide end-user hardware support

Philadelphia, PA

• Supervised and mentored entry-level IT Help Desk Analysts
• Researched and implemented innovative technology solutions to reduce costs and increase productivity
• Led complex projects including networking solutions, mobile device management (MDM), migration to cloud-based hosting, decommissioning of on-premises data centers, and branch office network security
• Provided engineering and administration of enterprise-wide IT infrastructure, to include Cisco Meraki, Nutanix, HP, and Crestron

Philadelphia, PA

• Responsible for the design, planning and implementation of computer networks, remote support tools, personnel and help desk ticketing systems
• Coordination of multiple vendors including telecom, cellular service, software solutions, and on-site support contractors
• Provided project leadership by implementing enterprise-wide voice over IP phone system (VoIP), ISP bandwidth upgrades, and structured cabling
• Administration of Windows, Mac, and iOS platforms for both client and servers, which supported over (450) employees

Philadelphia PA

• Provided L1 – L2 support including deskside, mobile device, and network troubleshooting
• Developed standard image for laptop and desktop deployments
• Performed systems and network engineering for over (100) offices nationwide

Philadelphia, PA

Associates Of Applied Science, Network Management, 3.9

Activities and Societies: Phi Theta Kappa International Honors SocietyGraduated with Honors

Coursework, Computing Security