Lakiesha Gyamera Email & Phone Number

CORE COMPETENCIESSNAP | DHS/DFD | Problem Analysis Report | Program Management | ComplianceTeam Management | Solutions Advice | Resource Management | Monitor Design & Testing QuickBooks Pro | Communication | Business Process ImpactStaff Recruitment and Training | CBIZ | Social Services Outreach | Case Management | Solution Advice | Identify Gaps and Issues | SQL | JAD Session Facilitation | Business Intelligence (BI) Reporting | Business Process Re-engineering (BPR) | SDLC Processes |Eliciting requirements and trace-ability tool methods | Mock UI design | Agile / Waterfall methodologies

Listed skills include Program Management, Leadership, Software Documentation, Customer Service, and 13 others.

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  Sr Business Analyst

  Protech Solutions/Courtland Consulting

  Jul 2010 - Present - Hamilton , Nj

  Review, analyze, and propose new and current federal and state laws and regulations relating to child support and Supplemental Nutritional Assistance programs (SNAP) to evaluate impact on system development and operations.Draft new and revised policies and procedures on federally certified Child Support Enforcement System.Advise administrative staff on impact of state agency (DHS/DFD) laws on program operations.Review, analyze, and comment on case issues to identify problematic areas, prepare problem analysis reports (PARs), define problems, recommend remedial action, and present material and data findings at meetings and training sessions with Key Stakeholders. Consult on judiciary and state office system, data integrity compliance and analysis unit, and case management.Monitor design and testing of child support program activities and make appropriate recommendations to ensure standards and procedures are followed and state systems quality meets standards. Identify problem areas in the delivery, administration, and integration of program activities and cooperate to resolve issues.Coordinate and provide technical and program assistance to other offices.Coordinate activities between office and other organizations to maximize utilization of resources and ensure uniformity across entire state. Oversee business analyst with performance reviews, peer review, and assistance in design analysis. -- Develop and implement project-wide standard testing design plan with tests scripts as testing coordinator.-- Develop system instructions (release notes) to achieve effective integration of services and avoid duplication of effort.

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  Rutgers University

  Public Health