I am the Lead Support Analyst for the General Motors Website Program at Dealer.com with extensive product and OEM program knowledge, with the ability to interact with multiple departments seeking to resolve issues for our clients. I have over 8 years of frontline support experience establishing a reputation as a subject matter expert in program-specific platform requirements, integrations and processes for the General Motors program, advanced knowledge of product integrations with partner systems and continuous building of relationships between various teams and departments.I'm also a wife, a mom, a step mom, a dog-mom, a Trifeca Spartan, moonlight author, a game master, and a total nerd. I live in South Carolina with my family, and I enjoy the outdoors, sports, reading, and table-top games.
Listed skills include Photoshop, Graphic Design, Photography, Indesign, and 20 others.