Lisa A. Heeg Email & Phone Number

Relaying information obtained from CRT (Oracle and other programs) related to status of purchase orders, inventory information, general product information, tracking shipments, gathering information for accounting, pricing information, return authorization requests. Provide assistance to Customer Service Reps and Customer Service Supervisor for various projects as needed.Continuously enhance technical knowledge of products and customer base.Recommend improvements to processes and procedures and maintain an attitude of continuous improvement.Input data into a computerized database with a high degree of accuracy. Data entry, keying orders, emergency phone orders for rush shipment, pricing maintenance, solving order discrepancies, customer maintenance, etc.

Responsible for professionally managing member inquiries and concerns. Duties also include managing contracts and maintaining data across multiple platforms and systems. As an instructor, provided classroom and on-the-water training for new members, intermediate boaters, and advanced open water operations. Hands-on instruction to teach and reinforce safety, confidence, and knowledge. Foster member satisfaction and passion for the boating lifestyle.

Sarasota, Florida Area

Procurement and Contracts Analyst responsible for managing the procurement process including, but not limited to solicitation development, cost & change management, evaluation, selection, negotiation, contract development and contract compliance. Responsible for the preparation and review of solicitations, and management of relationships with bidders and suppliers.

Sarasota Florida

Technical/Analytical knowledge combined with strong problem-solving skills.Compliance and safety expertise. Proven ability to work cross-functionally across all levels of an organization.Competent in the use and maintenance of information management systems. Proficient in Word, Excel, PowerPoint and numerous specialty programs. Procurement, resource planning and scheduling, materials management,and collaboration with internal and external suppliers to achieve operational objectives. Compliance and safety expertise.

Experienced USCG licensed 50 Ton Master with commercial towing endorsement, First Aid/CPR/AED Certification, TWIC Card, FCC Marine Radio Operator Permit. Provided classroom and on-the-water training, reinforce safety, confidence, and knowledge. Vessel maintenance, safety, compliance, operation and administration duties. Inventory and manage supplies. Skilled at the operation of auxiliary equipment and mechanically competent in the care and maintenance requirements of all marine systems. Boat Show Sales and Support: Utilize knowledge, expertise, and passion for boating to represent leading boat manufacturer/dealer at boat shows. Effective at engaging potential customers and providing information to drive sales.

*Decode Genetics/Medichem Research

Managed purchasing, inventory and logistics for developing pharmaceutical company. Daily work with finance, accounting, support staff, and vendors/suppliers for the purchase of materials, supplies, equipment and services. Management of contracts and vendors who provided services across the organization. Developed and managed compliance activities: chemical inventory, industrial/hazardous waste management, hazard communication, training, EPA Hazardous Materials/Waste. Responsible for DOT/IATA Dangerous Goods (DG) shipping and collaboration with all levels of R&D, marketing, technical service to build and develop safety and environmental programs (fire extinguisher, evacuation, LOTO, etc.) Technical research focused laboratory activities including chemical analysis, inventory, sample preparation and shipments, GHS product labeling, management of hazardous materials & waste. Managed training and SDS databases. Strategically sourced and managed purchasing for large and small-scale raw materials, equipment, chemicals, supplies, and services. Tracked, traced, and recorded and resolved issues with all pertinent information, using ERP systems, SAP, and Microsoft Excel to analyze and monitor data. Managed purchase orders, returns, and discrepancies throughout the procurement process. Worked on high-level strategic sourcing projects and procurement process improvements. Evaluated forecasts, managed bids, worked with accounting, suppliers and vendors to rectify a wide range of supply chain issues.Provided technical support and management of industrial hygiene and facility safety issues including but not limited to: safety data sheets, worker right to know, safety training and safety equipment maintenance , chemical inventory and DOT/IATA and Hazmat activities. Managed supply, storage, and logistics issues and DOT/IATA Haz -Mat shipping.

Worked with engineering, and production teams at this chemical manufacturing plant to source and maintain critical raw materials, equipment, and supplies and to analyze and solve complex process issues. Also responsible for overall management of a chemical laboratory including chemical analysis and technical support.

Bartlett, Illinois

Responsible for maintaining company compliance with environmental, health and safety regulations. Generated and analyzed data, prepared reports, and worked with engineering, insurance and legal teams to analyze and solve complex process issues. Managed OSHA compliance and carried out employee safety training (Chemical, Industrial Hygiene, Right to Know). Worked alongside committees to develop and administer programs such as incident reporting/near-miss, respiratory protection, and lock out/tag out. Coordinated with vendors/suppliers and managed purchasing for chemical and technical needs. Overall responsibility for budget and expenditures related to these roles. Managed in-house chemical laboratory and carried out testing. Monitored wastewater treatment plant and provided technical support to production teams.

Lemont Refinery

Collect samples, conduct analysis, generate reports. Maintain laboratory equipment and supplies.Active member of refinery safety committee. Participation in audits, accident and near miss investigations.

Stickney Water Treatment Plant

Served as a Laboratory Technician conducting analytical testing for industrial waste and quality control parameters.