Luis R. Hernandez,Mcsa, Ccna, Csa Email & Phone Number

New York, Ny, Us

New York, Ny, Us

● Oversee security and infrastructure support teams for a 20 site, 1.2k user Housing provider (FQHC).● Collaborate with executive team to align IT strategy and manage $2M IT budget.● Formalized security program (CIS/NIST) to improve overall security posture. ● Manage Azure, Meraki & O365 Infrastructure architecture and provide escalation support.● Lead department resources to successfully deliver major projects: Azure Multi-Region BCP, Intune MDM, Autopilot, Ring Central and Meraki.

● Oversaw internal and vendor resources to support 50 sites with 1,400 users. ● Worked with executive team(s) as Head of IT to establish IT strategy & Budget.● Migrated DC operations to on-prem (VM) and Azure reducing costs by 40% yr. ● Managed ERP system, databases, data warehouse, reporting and overall data lifecycle.● Enhanced business operations by developing intranet site and mobile applications.

New York, Ny, Us

● Lead professional services and implementation teams for Managed Service Provider (MSP).● Implemented PMO, improving services and meet financial client requirements. ● Managed dozens of Exchange/on-prem system migrations to Azure and O365 projects.● Oversaw low-voltage (MEP) architectural plans for client deployments. ● Spearheaded documentation initiative that improving overall service quality.

Vienna, Vienna, At

● Established US operations, deploying a $3.5M datacenter, serving 5M App users. ● Successfully assembled and managed DevOps support team. ● Contributed to global 24/7 technical operations, providing weather services. ● Managed Cisco DC infrastructure with over 1k systems with 99.999 uptime.

● Managed 12 member IT department to supporting 150 sites with 7k Users. ● Virtualized and migrated from Unix to Redht Linux, reducing operational costs by 30%● Scripted Linux/Unix support menu system, that extended provisioning tools to entire department. ● Managed MPLS deployment, improving service levels and saving $250k year.● Successfully scaled IT operations from supporting 23 sites to 150 across US.

Boston, Massachusetts, Us

● Oversaw sales and engineering teams, to ensure quality as part of PMO. ● Project manager overseeing technically complex projects and deployments. ● Managed private cloud and DR client activations for financial service provider.

● Managed service team and maintenance strategy for overall service lifecycle.● Worked with clients to design IT solutions that met their business objectives.● Served as technical lead for new deployments and high priority implementations. ● Developed standards and implementation documentation through R&D process.

Carpinteria, California, Us

● Managed LOB Unix/Linux EMR , Lab and Imaging systems for 1600 User Healthcare Provider.● Oversaw Windows and Unix system integration and Database reporting. ● Provided Windows server administration and desktop support.● Oversaw HIPAA implementation and compliance efforts.

● Responsible for Predictive Dialing system support and deployment Kits (Unix/Linux).● Managed R&D Lifecycle and certified predictive dialing solution hardware/software components.● Collaborated with Development team for new feature integration.● Migrated system platform from SCO Unix to RedHad Linux.● Managed NOC Operations with over 200 Unix & Linux servers.

New York, New York, Us

● Senior Field Engineer for Healthcare EMR service provider with 600+ NY/NJ/CT clients.● Managed over 150 system deployments for Y2K, encompassing: Servers, Networks and Workstations.● Notable Deployments: Downstate Medical Center, Beth Israel Medical Center & NYU Langone.