Lauren Kimball Email & Phone Number

Somerville, Ma, Us

Cambridge, Massachusetts, United States

I support our CEO via the usual calendar, travel, and expense management, but also in strategizing and implementing companywide culture initiatives and policies. I lead a small cohort of extraordinarily talented administrative professionals in supporting Mersana’s executive and senior management teams; because of our close relationships with them and with each other, this Leadership Support Team understands and appreciates priorities across the organization, creates companywide consistency in technical and cultural behaviors, and actually has the bandwidth to take on the most challenging and time-sensitive administrative projects from any department.

I did it all: from directly supporting our 7-member executive team to restocking the refrigerators; from fixing the printer to organizing company events and parties; from emergency PowerPoint support to coordinating Board and SAB meetings.

Cambridge, Ma

Florence, Italy

I provided daily florentine news briefings to Consul General and her staff & executed political research and translation projects as assigned, and taught ESL to security staff with varying fluency levels through conversation and ESL exercises.

Cambridge, Ma

As the first point of contact for customers with business needs, I processed orders & solved customer service issues; as the admin for the sales team, I organized their workload & tracked results. I was a liaison between management and the business team, communicating both individual and team performance and particular successes/opportunities. I worked hard to integrate the business team with the rest of the staff by instating "Dorito Fridays," where I tricked my colleagues into chatting about business goals by offering them free food.

Cambridge, Ma

Ordered more replacement lanyards than you could ever imagine. I acted as office manager for the management team and the store itself, and provided personal administrative support to the Store Leader. In addition, I provided tailored support to Market Manager and Regional Executive Assistant by completing confidential data entry and various creative projects, and assisted with making travel, hotel, and event arrangements for out-of-state meetings for upper level management in the northeast region.

Cambridge, Ma

I was the host of the party: I directed customers throughout the store and provided information while creating a friendly, welcoming environment. As the Concierge Team Leader, I created daily floor plan/schedule for the team, initiated efforts to further the staff’s knowledge of products and services, and was responsible for the training of new hires in the Concierge role.

Haverhill, Ma

I was responsible for staff productivity, customer service, and shop upkeep (restocking, register, cleaning); conducted training for new staff members. Most importantly, I never got sick of ice cream and can still count back change in my sleep.

Master’S Degree, Italian Studies, 3.97

Bachelor'S Degree, Italian Studies