I am currently a student at BCIT in the Computer Systems Technology Co-op Program. I am passionate about and dedicated to my learning and progressing towards professional development as a software engineer/developer. I have nearly ten years in the client service industry and career development. I am currently open for work as an intern/co-op.
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Medical InterpreterLanguageline Solutions Sep 2021 - Dec 2023Da Nang City, Vietnam• Accurately interpreted Vietnamese and English conversations in consecutive mode, ensuring 100% accuracy by actively listening, analyzing, and conveying nuanced meanings with cultural sensitivity in both telephone and video call settings.• Demonstrated expertise in interpreting for diverse industries, consistently applying accurate industry terminology for both simple and complex, non-technical and technical subjects. This expertise covers healthcare, government, insurance, finance, etc... -
Ielts InstructorSelf-Employed Jan 2021 - Aug 2021Da Nang City, Vietnam• Built, revised, and updated coursework materials, lesson plans, teaching activities, and assignments.• Planned and delivered IELTS Academic lessons and practice exams.• Maintained 90% attendance rate and transitioned students from IELTS 5.0 to 6.5.
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Project ManagerHaviland House Sep 2019 - Feb 2020Da Nang City, VietnamLed the seamless transition of operations and staff from the previous management agency - Christina's Viet Nam to the new management team - Haviland House, delivering exceptional results:• 166% sales increase• Expenses consistently below 25% of budget• Monthly profits exceeding targets by 320% on average -
Training And Development Specialist - Product Development SpecialistChristina'S Nov 2018 - Sep 2019Da Nang City, VietnamDeveloped and delivered comprehensive training programs for Food & Beverage staff, resulting in:• 198% sales increase through successful seasonal promotions and product launches.• 130% reduction in labor costs through improved efficiency and productivity.• 5x decrease in customer wait times. -
Operation Supervisor - Coffee MasterStarbucks Vietnam Mar 2014 - Nov 2016Ho Chi Minh City, Vietnam• Optimized team operations, ensuring efficiency and hygiene, driving significant sales growth: 150% increase in merchandise sales 600% increase in whole coffee package sales 175% increase in food sales• Supported scheduling, payroll, and onboarding processes.• Maintained inventory budget.• Fostered team morale through weekly meetings and cultural training.
Linh Hoang Education Details
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Computer Science
Frequently Asked Questions about Linh Hoang
What is Linh Hoang's role at the current company?
Linh Hoang's current role is CST Co-op Student at British Columbia Institute of Technology.
What schools did Linh Hoang attend?
Linh Hoang attended British Columbia Institute Of Technology, University Of The People.
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Linh Hoang
Data Management Analyst At Environment And Climate Change CanadaGreater Toronto Area, Canada1utoronto.ca
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