L Hood

L Hood Email and Phone Number

Founder, Head of R and D @ Entelechy Unlimited, LLC
Boston, MA, US
L Hood's Location
Greater Boston, United States
L Hood's Contact Details

L Hood work email

L Hood personal email

n/a

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About L Hood

Entelechy Unlimited LLC and its subsidiaries are disrupting the industry by challenging conventional standards, practices, and definitions of beauty. With over 50 combined years of business, product, UX, and startup experience, we bring an unprecedented level of expertise that is reflected in our portfolio.Up next: An agile, open-source line of haircare wellness based on actual science and the user experience

L Hood's Current Company Details
Entelechy Unlimited, LLC

Entelechy Unlimited, Llc

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Founder, Head of R and D
Boston, MA, US
L Hood Work Experience Details
  • Entelechy Unlimited, Llc
    Founder, Head Of R And D
    Entelechy Unlimited, Llc
    Boston, Ma, Us
  • Entelechy Unltd
    Co-Founder And Head Of R&D
    Entelechy Unltd Jan 2023 - Present
    Boston, Massachusetts, United States
    Entelechy Unlimited LLC and its subsidiaries are disrupting the personal care industry by challenging conventional standards, practices, and definitions of beauty. With over 50 combined years of business, product, UX, and startup experience, we bring an unprecedented level of expertise that is reflected in our portfolio.
  • Aetion
    Vp, Product Management & Software Operations Expert
    Aetion Sep 2022 - Oct 2023
    Remote
    B2B, cloud-based health care technology for delivering decision-grade, real world evidence (RWE) to biopharma companies, payers, and regulatory agencies. As second-in-command to CPO:• Played a key role in transforming company from tech-enabled services to a multi-application technology platform, orienting it for a software market valuation (10x plus) at exit• Defined and institutionalized company’s first Software Development Lifecycle (SDLC) and Program Management Office (PMO), through which we established sales, financials, adoption, and utilization metrics to expand software share of business to >60% and increase product velocity by 30%• Aided in streamlining product management, operations, and UX/design, leading to a 50%+ increase in product NPS rating • Supported the commercial launch of the only new software application released in over a decade, driving ~25% increase in revenue and gross margin in one year• Directly managed the Product Management team • Unified product, technology, and services roadmaps; managed quarterly roadmap definition and prioritization process with executive leadership
  • Cytel
    Vp, Software Ops & Customer Experience; Cytel Pmo Co-Founder; Product Management Expert
    Cytel Jun 2021 - Sep 2022
    Greater Boston
    B2B, cloud-based statistical software & advanced analytics provider for trial design and execution. As second in command to CPO/GM of Software:• Built and managed company's first Software Operations organization, including the Program Management Office (PMO), Customer Support, Customer Education, Software KPIs, Implementation, Usage Metrics & Reporting, and Customer Satisfaction to transform the company from tech-enabled services to a multi-product technology company and prepare for IPO• Rebuilt a 300+ person SaaS organization from the ground up by introducing an end-to-end SDLC and building the company's first Program Management Organization (PMO)• Hit 100% of release date targets as a result of implementing the SDLC (100% increase over pre-SDLC)• Reduced release delays caused by requirements churn by 100% via formal Change Request process• Reduced time from code freeze to go-live by 50%• Achieved and maintained <5% scope deviation at sprint level and 0% scope deviation at BRD level• Decreased S1/S2 Production Incidents (PIs) by 75%; increased close rate for PIs by 75%• Contributed to 5-year vision for 10+ product software portfolio, including industry standard statistical product used by the FDA and first-to-market clinical trial design platform• Helped accelerate a decade long, 10% annual sales growth rate to a 30% sales growth rate within 12 months, thereby improving ARR, gross margin
  • Cytel
    Product Management & Software Operations Consultant
    Cytel Mar 2021 - May 2021
    Boston, Massachusetts, United States
  • Tetrascience
    Vice President Of Company Operations, Product Management, And Ux/Design
    Tetrascience Apr 2018 - Apr 2019
    Boston, Ma
    B2B, R&D data cloud platform for connecting data sources to data targets to provide greater access and deeper insights for pharmaceutical, biotech, medical device, and other healthcare leaders. As a member of the Executive Leadership team: • Transformed greenfield, backend platform from tech-enabled services to software product via repeatable architecture, standard feature set, and integration library• Built and managed Product, UX/Design, Program Management Organization(PMO), HR, Finance orgs; managed Engineering, QA, Solution Architecture, Delivery, and Compliance teams• Defined and rolled out an agile SDLC for repeatable, predictable release cadence that enabled us to measure productivity for the first time and increase customer satisfaction by 45%
  • Shyft Analytics (Acquired By Medidata)
    Director Of Software Operations, Product, & Ux/Design
    Shyft Analytics (Acquired By Medidata) May 2016 - Apr 2018
    Waltham, Ma
    B2B, cloud-based data management suite for transforming clinical and commercial data into novel insights for pharmaceutical, biotech, medical device, and other healthcare leaders. As second-in-command to the CPO/COO:• Performed critical role in transforming company from tech-enabled services to a multi-product software suite; led to Medidata acquisition for $195M (~10x revenue)• Defined goals, processes, roles, deliverables, and analytics to implement formal Software organization from scratch ; built the Product Management, Product Owner, UX/UI, Data Viz, and PMO teams• Defined and institutionalized company’s first Software Development Lifecycle (SDLC) and Program Management Office (PMO)• Accurately predicted scope of quarterly releases w/deviation of <5% (achieved 95% roadmap commitments)• Maximized productivity and improved ability to support Customer Success via 85% P&L allocation• Decreased S1/S2 Production Incidents (PIs) by 40%; increased close rate for PIs by 70%; regularly exceeded SLAs • Increased customer adoption of new releases within two release cycles by 90%• Increased customer satisfaction by 30% via a user-centered methodology• Decreased time-to-market, increased quality, and improved ability to measure performance and satisfaction via an agile methodology
  • Virgin Pulse
    Senior Product Manager
    Virgin Pulse Oct 2015 - May 2016
    Framingham, Ma
    B2B, cloud-based health & wellness platform. As a member of the Product team: • Drove product strategy and feature development for the Virgin Pulse 2. SaaS platform• Launched and ran the VP Design Partner Program (DPP) to partner with customers/users to define and validate requirements• Planned and executed strategies to drive enrollment and product usage using behavioral economics, business intelligence, user research findings, and usability/user satisfaction testing data• Managed PMs, POs, and UXDs
  • Aci Worldwide
    Senior Manager & Strategist, Ux/Ui/Id/Product/Ops
    Aci Worldwide Sep 2010 - Oct 2015
    Waltham
    B2B/B2B2C, cloud and on-prem banking and payments software. As a senior leader in the company: • Built and managed 40+ person global organization across 37 electronic banking and payment solutions for more than 5000 financial institutions, merchants, billers and processors around the world• Launched, built, & transformed various x-functions, including UXD, UI Visual Design/Development, Product Management, and Information Development• Created and managed a collection of reusable UI components that reduced software design and development time by 35%
  • Kenexa
    Product Manager & Founder/Head Of Ux
    Kenexa Nov 2007 - Sep 2010
    Waltham, Ma
    B2B, cloud-based, applicant tracking software
  • Emc
    Principal Usability Specialist
    Emc Dec 2005 - Nov 2007
    Hopkinton, Ma
    (I joined EMC a year before they acquired RSA.)B2B, cloud-based and on-prem data storage software
  • Rsa Security
    Senior Technical Writer & Ux Specialist
    Rsa Security Dec 2000 - Nov 2005
    Bedford, Ma
    B2B, cloud-based and on-prem security software and hardware
  • Northeastern University
    English Department Instructor
    Northeastern University Sep 1999 - Jun 2001
    Boston, Ma
    Taught literature and professional, business, & technical writing courses.
  • Artificial Life, Inc.
    User Experience Designer & Technical Writer Intern
    Artificial Life, Inc. Sep 1999 - Dec 2000
    Greater Boston Area
    B2B pioneer in artificial intelligence software

L Hood Education Details

Frequently Asked Questions about L Hood

What company does L Hood work for?

L Hood works for Entelechy Unlimited, Llc

What is L Hood's role at the current company?

L Hood's current role is Founder, Head of R and D.

What is L Hood's email address?

L Hood's email address is lh****@****nce.com

What is L Hood's direct phone number?

L Hood's direct phone number is +161789*****

What schools did L Hood attend?

L Hood attended Bentley College - Elkin B. Mccallum Graduate School Of Business, Simmons University, Northeastern University, Salem State University, Merrimack College, University Of Denver.

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