Technical Solutions Manager
CurrentAs the solution manager, my main responsibility is to provide cloud based product & consulting support from BD phase, contract sign-off, until go-live phase, including Accenture owned asset as well as partner’s ERP products in cross industries. I am deeply involvement in pre-sales phase(Business Development), also it is needed to understand customer pain points and provide solution(combination of multiple products) to help the sales team win new opportunities for both BD to contract sign-off and contract renew; The job responsibilities include:1、Participate in pre-sales (BD opportunities): Participate in pre-sales phase, understand the current situation and pain points of customers, combine the advantages of own products and partner products, organize and report solutions; 2、Manage solution iteration: Manage the whole solution, discuss with internal and external stakeholders from product teams, implementation team and support team. Provide differentiated asset in China based on actual needs. I completed the POC design within six months, which helped to assist the sales team for successful go-live within 5 months, and continuously completed the core module upgrade within 2years. System functional design involving multiple roles such as employees, managers, HR, business departments, candidates, and SSC operations teams;3、 Leading the combined team to deliver: Leading the development team to track and manage the entire cycle from proposal reporting, contract writing, proposal formulation, blueprint reporting, iterative development, milestones and deliverables, testing management to customer communication and reporting, ensuring that delivery on time and costs are not overrun. 4、Building an ecological cooperation systems: - Manage supplier solutions and delivery schedule(including Success Factor and AI based product) to ensure that partner delivery schedules meet overall project requirements.5、Manage ERP software asset and design roadmap for iteration.
