Li Jia Email & Phone Number

Andover, Massachusetts, United States

The Newton-Beijing Jingshan School Exchange Program is the oldest student exchange of public secondary school students between the United States and the People's Republic of China. The city of Newton, Massachusetts, hosts students and teachers from the Jingshan School in Beijing for four months each fall and sends students and teachers from Newton North High School and Newton South to Beijing each spring.

Waltham, Ma

Spearhead daily operations related to the educational exchange program for international students. Collaborate with US academic institutions to achieve planning, organization, and implementation of high-quality and engaging programs. Direct manage all office, remote, and seasonal staff members. Some key achievements include: ♦Managed program operations across the US for 300-400 students, annually.♦Participate in business development, sales and marketing team activities, identifying market demands and opportunities for optimum outreach efforts. ♦Identify and rectify any risk management issues across all programs, following established emergency protocols and crisis management planning. ♦Supports international students' cultural challenges inspiring students to achieve personal and academic success.

Waltham, Massachusetts

Supported all team members in realizing goals, while providing guidance in client messaging related to programs. Negotiated with vendors for optimum delivery and logistics control. Some achievements include: ♦Liaised with school officials to determine student/group performance, in relation to program functionality.♦First point of contact for onsite support, consistently meeting high customer satisfaction ratings.

Greater Boston Area

Collaborated with executive leaders, to include the VP of global operations, HR, and Marketing, planning organizational outreach efforts, while maintaining new and current program partnerships in China. Coordinated with international partners with a staff working in 30 worldwide destinations. Some key achievements include:♦Led monitor improvements related to program quality, onsite, and internally, continually improving pre-departure and re-entry programs. ♦Managed international program teams within the Boston office.♦Oversaw gap year student program operations, student services, support and cross cultural communications