Lia Billups Email & Phone Number

San Jose, CA, US

San Jose, California, United States

• Provide HR and organizational effectiveness consultation in alignment with business goals
• Assess and provide leadership development programs and interventions across the business team
• Develop and implement HR programs and training programs that align to business strategy
• Provide guidance and input on business unit restructures, workforce planning, and succession planning
• Work closely with management and employees to improve work relationships, build morale, increase productivity and retention
• Analyze trends and metrics in the development of solutions, programs and policies

• Act in a consulting capacity to managers on the overall talent management strategy including workforce planning, hiring, training and development, performance planning, management and improvement, and succession planning
• Responsible for the entire onboarding process that include background check, preparation of new hire package, work space set up, orientation, communication and coordination with IT and Hiring Manager in setting up a.
• Create and maintain personnel files according to specifications and regulatory requirements
• Review, recommend, and update policies, procedures, and forms
• Implement and maintain the HRIS system through a third party administrator
• Work with department managers to document and communicate employee issues and resolution

• Manage employees to maintain a high level of service and output to our clients
• Monitor the facility to ensure that it remains safe, secure, and well maintained.
• Direct and coordinate the support services department
• Set goals and deadlines for the department.
• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

• Greet guests in a welcoming and hospitable manner
• Answer phones in a professional and courteous manner, direct calls to their proper recipient; direct account inquiries to appropriate ASR; answer general inquiries – directions, fax numbers, etc.
• Responsible for all opening admin procedures
• Responsible for the upkeep of the front lobby area
• Order all office supplies
• Prepare HR/Admin invoices for approval