Lia Billups Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

•Provide HR and organizational effectiveness consultation in alignment with business goals•Assess and provide leadership development programs and interventions across the business team•Develop and implement HR programs and training programs that align to business strategy•Provide guidance and input on business unit restructures, workforce planning, and succession planning•Work closely with management and employees to improve work relationships, build morale, increase productivity and retention•Analyze trends and metrics in the development of solutions, programs and policies•Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations•Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required•Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)•Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met.•Act as program manager for cross – Loring Ward HR initiatives

•Act in a consulting capacity to managers on the overall talent management strategy including workforce planning, hiring, training and development, performance planning, management and improvement, and succession planning•Responsible for the entire onboarding process that include background check, preparation of new hire package, work space set up, orientation, communication and coordination with IT and Hiring Manager in setting up a new hire•Create and maintain personnel files according to specifications and regulatory requirements•Review, recommend, and update policies, procedures, and forms•Implement and maintain the HRIS system through a third party administrator•Work with department managers to document and communicate employee issues and resolution•Oversee employee safety, welfare, wellness and health including benefits administration•Maintain employee relations and collaborate with management to provide HR solutions•Recommend and maintain job documentation, job evaluation, and company pay plan•Review and process HR related expenses•Develop and maintain service provider relationships •Back up for the Administration team as needed

•Manage employees to maintain a high level of service and output to our clients•Monitor the facility to ensure that it remains safe, secure, and well maintained. •Direct and coordinate the support services department •Set goals and deadlines for the department. •Prepare and review operational reports and schedules to ensure accuracy and efficiency. •Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. •Plan, administer and control budgets for contracts, equipment and supplies. •Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations. •Hire and terminate clerical and administrative personnel. •Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

•Greet guests in a welcoming and hospitable manner•Answer phones in a professional and courteous manner, direct calls to their proper recipient; direct account inquiries to appropriate ASR; answer general inquiries – directions, fax numbers, etc.•Responsible for all opening admin procedures•Responsible for the upkeep of the front lobby area•Order all office supplies•Prepare HR/Admin invoices for approval•Update department budget spreadsheet•Correct and maintain address changes for returned mail•Weekly creation of welcome books for new clients•Responsible for expense reports•Update employee phone list as needed and send out to the company•Maintain visitor log•Schedule appointments for in house advisors during tax season•Assist Support Services with Admin Help requests•Be available to assist with administrative duties to all teams across the company during “down time”