Lia Harimurti Email & Phone Number

Jakarta, Indonesia

PT. Tangkas Cipta Optimal (TACO)I oversee operations of showrooms and retail spaces, establish customer experience standards, train sales teams, and maintain store operations. I ensure showroom upkeep, handle vendor contracts, collaborate with marketing for promotions, and manage CRM for service improvements.PT. Forum Inovasi Optima (FIO) - sister company of PT. Tangkas Cipta OptimalI managed and coached the sales team to achieve targets, provided excellent sales and customer service, and developed new carpet designs. I also revamped product and store layouts plus increased revenue by 22% at the end of 2023.

Jakarta, Indonesia

I managed and trained over 20 marketing designers, ensuring strong communication with customers and partners. I provided excellent sales and customer service, conducted regular showroom visits, and oversaw design, production, and installation processes. By restructuring work organization and developing new SOPs, I reduced turnover and increased sales by up to 30%.

Jakarta, Indonesia

I managed and coached a team of marketing designers to support local and export partners. I ensured consistent communication, oversaw design and production processes, and provided customer feedback for continuous improvement. I supported the launch of the export business in Singapore and Malaysia, secured a 30 billion IDR project in Cambodia, and maintained a strong clientele in the USA.

Jakarta, Indonesia

I provided exceptional sales and customer support for kitchen, wardrobe, and vanity furniture systems. I managed site measurements, coordinated with customers, monitored production, and inspected final installations. I also contributed significantly to the launch of the innovative TOTO KITCHEN design, collaborating with young Indonesian designers and the R&D team.

Jakarta, Indonesia

Designed, supervised and managed all aspect of furniture production and interior building, renovation and contracting projects, ensuring high-quality results and seamless execution.

Jakarta, Indonesia

Developed design concepts for home interiors and office spaces.

Jakarta, Indonesia

Developed design concepts and props production for stores and window displays.

Jakarta, Indonesia

Developed design concepts for residential interior and architectural work.

Master Of Design Science, Sustainable Design

Bachelor Degree, Architecture