- Follow-up to CTI - Network projects with impact on Operations. Definition and creation of BAU operational processes and ARCM control lines - Generation of SLAs between operational and technological areas. - Point of contact between Operations and Technology areas. - Management of resources, access, distribution and management of functional accounts. - Risk and incident management in the different Operational platforms. Achievements: o To have received the KTC platform from KAL from Citi North America to Banamex as part of the Divestiture project. o Have achieved the KTC Isolation by creating SLAs and new operational processes. o Have implemented operational improvements such as the reorganization of profiles of the operational areas.

- Responsible for executing agile projects in the Residential Product Area.- Use of Jira / Confluence / Planview tools in technological projects.- Prioritization and execution of DevOps projects.- Integration of technical teams MDW, BRM, Saleforce, Procurement, BI.

- Responsible for executing strategic projects according to objectives with a budget greater than 5MM USD executing CAPEX through the implementation of technological projects.- Manage and integrate effective work teams in Agile and Waterfall projects.- I know to create documents such as NDAs, RFPs, RFIs, SoW, HLDs and LLDs.- I know about solutions and platforms from different vendors such as Sandvine, Juniper, Huawei, Cisco, Oracle among others to choose the best solution in renewal or replacement processes.- Perform functions of analysis and design of solutions. It is monitored and generating KPIs.- I know implement network element until deliver to operations areas. (Acceptance Letters).- Implement solutions for online collection of Mass services, M2M and MVNOs.Outstanding projects:- Creation of the 3rd Data Node in GDL in than 1Q for internet mobil.- Implementation and extension of the ELT (Record Generator) to the Big Data Data Lake.- Implementation of infrastructure to migrate services of barametal servers in a private cloud.

- Technical leader implementing Platforms and Services of different vendors in projects of migration, expansion, updating and replacement of firewalls, switches, balancers, proxies among others. - Define P&S architectures, generate network diagrams, implementing infrastructure standards and processes based on ITIL.- Plan and analyze operational activities, as well as execute maintenance windows.- Material resources, tools and technical personnel will be assigned to projects.Outstanding projects:- 3G/4G Data Chain Extensions- Creation of the M2M and IoT service network- FW migrations in networks of O&M and Internet

- Technical leader of Waterfall projects of ATM service developments. - Efficient work teams are integrated through the selection, hiring and / or assignment of personnel to development projects. - Analyze and design ATM solutions for business or regulatory projects.- Manage technical and operational risks, as well as execute maintenance windows. - Perform ATM lab manager and test environment functions. Outstanding projects:- Implementation of the Gasper ATM Monitor - ATM Surcharge between banks- Adela Credits at ATMs

- Analysis, design and configuration of services in Intelligent Channel. - Leader of MVC Web applications developed in Java, JavaScript and Servlets.- I know services and environments such as Linux, Unisys, Weblogic and Tuxedo.- Process facilitator in the area of Mortgage Credit Citibanamex.