Lia Erika Email & Phone Number

Jakarta, Indonesia

Bandung, West Java, Indonesia

Bandung, West Java, Indonesia

• Established public-facing pages to boost work efficiency. • Defined end-to-end business process and RASCI Matrix within Art Department scope to eliminate task-related ambiguity and improve general workflows across team.• Designed gathering program to improve engagement, increase internal knowledge transfer, and encourage leadership development.• Contributed in defining product checklist related to art production and career path system.

Bandung, West Java, Indonesia

Indonesia Flourish is a dried flower business. As a product specialist, my responsibilities were:• Manage to develop up to three new products every month and successful in maintaining revenue every month.• Ensure that every product made is unique through personalization. This personalization affects at least 80% of customers satisfaction.• Collaborate with Nusantara Dharma Book Festival, the biggest dharma book festival in Asia, as a facilitator and supplier.

Bandung Area, West Java, Indonesia

Yayasan Pelestarian dan Pengembangan Lamrim Nusantara (YPPLN) is a non-profit foundation that focus at Buddhist philosophy based education. As an intern, my responsibilities were:• Mapped YPPLN’s business process using APQC framework.• Identified five major problems that prevent the growth of YPPLN and provided solutions to increase business process and enterprise maturity level.