Provide counselling using Cognitive Behavioural Therapy (CBT) to best support to patient in their treatment and recovery from their motor vehicle accident

Provided case management and best support to patients in their treatment and recovery from their motor vehicle accidents

• Initial COVID-19 Screening for negative clients • Daily client check-in and ongoing monitoring for symptoms• Documenting client admission, discharge and care plan• Assessing client needs and crisis intervention in response to mental health • Delivery of snacks, harm reduction supplies, etc• Data entry of all required data fields in HIFIS• Link participants with housing, health and social services/supports (internal and external referrals)• Provide crisis counseling and one-on-one support via tablet or telephone as needed• Completed SPADAT, Housing assessments, Streamline assessment, Outcome Stars and Harm Reduction Assessment• Ensure that all telephone calls are recorded & all Taxi Vouchers are completed and recorded

Worked with Inspiring Minds Program which is a youth prevention program. Prepared workshop materials and facilitated workshops in partnership with select school partners within TDSB, TCDSB and various community partners for youth at risk aged 12-18 to support in developing their skills to enhance their resiliency, connection to school and the community through personal development, training and skills enhancement.

• Assisted Community Services Coordinator in planning projects, entering data, accessing supplies as required and making appointments for clients• Identified, collected and documented relevant data to perform client intake process through a use of Link2Feed Software• Helped in various activities in the food bank; receiving deliveries, sorting expiry dates and filling & distributing bags• Assisted in gathering referral information, creating and developing literature/pamphlets/on-line material about seniors at risk/elder abuse, immigration and refugee needs, homeless populations/mental health and addictions• Assisted with community contacts, volunteer training and documentation, and research the many organizations providing food, shelter, and clothing in the community

• Assisted newcomer clients in our full-time LINC program with various settlement needs (housing, immigration forms, social assistance, childcare, etc.)• Advised clients on employment services and helped them with setting goals & action plans• Performed asset mapping with clients to identify their areas of strength in order to enhance the quality of resume