Transported and delivered customer orders in a timely manner within local region, completing 100% of assigned orders. Facilitated and delivered long-distance bundle orders from local vendors to customers residing in neighboring city within schedule.

Supervised drivers across multiple regions throughout the States resolving issues involving shiftfulfillment, driver dissatisfaction, and order on-time rate. Delegated efficient operation by monitoring driver on-time rate, order assignment, and staffing needs.

Supervised and trained staff members working in ordinance with kitchen manager, resolving conflict between staffs and reporting misbehavior among members. Managed office and kitchen inventory maintaining sufficient supply to ensure function and processed audits of sales securing cash revenue.

Greeted customers in a friendly manner and provided customer services in response to requests. Answered and directed incoming calls, distributed and filtered messages, responded to reviews and inquiries on multiple platforms including emails and handled documentation preparation. Processed audit of sales and securely handled daily cash deposits.