Customer Success Manager
CurrentWorking with our Microsoft team and various partners in Driving the adoption and consumption of Microsoft cloud services with our customers to help as they transition into a more modern work environment.
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@cobus.co.uk
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Liam Acton is listed as Customer Success Manager at Bytes Software Services, a with 403 employees, based in Kingston Upon Hull, England Metropolitan Area, United Kingdom. AeroLeads shows a work email signal at cobus.co.uk and a matched LinkedIn profile for Liam Acton.
Liam Acton previously worked as Customer Service Team Manager at Arco: Experts In Safety and Key Account Manager at Cobus Communications Group. Liam Acton holds Gcse from Kelvin Hall School.
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AeroLeads found 1 current-domain work email signal for Liam Acton. Compare company email patterns before reaching out.
Experienced Team leader with a demonstrated history of working in the customer service and sales industries . Skilled in Customer Satisfaction, Sales Operations, Contact Centres, Management and Account Management.I'm a creative, passionate and driven individual who seeks to improve and secure long-term customer value and build relationships on trust, integrity and responsiveness with a clear focus on relevant business goals. A consistent track record of results over the past 12 years, demonstrating excellent leadership skills and the ability to lead teams, and work alongside technical specialists to achieve successful change. A fast but logical thinker who can engage and build strong relationships quickly. Identify true business challenges, as well as facilitating the implementation of sustainable and credible solutions, effectively manage risks and issues that ensure tight management of project cost and timelines. Meticulous in taking the time to plan, engage and listen to all stakeholder groups to ensure any solution meet the needs of the business and customer.
Listed skills include Account Management, Telecommunications, Direct Sales, Solution Selling, and 10 others.
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Remote
Working with our Microsoft team and various partners in Driving the adoption and consumption of Microsoft cloud services with our customers to help as they transition into a more modern work environment.
Kingston Upon Hull, England Metropolitan Area
Working for the UK's leading PPE supplier as a customer service team leader, they offer a large range of Personal protective equipment, Workwear and professional safety services.Main responsibilities:Managing and monitoring a team of advisors to achieve Service Levels in customer interactions: aim to deliver an excellent and easy customer experienceGuide, incentivise and coach the team regularly to improve effectiveness, and deliver positive customer interactions. Be the first escalation point for complaints, customer commercial decisions for pricing, invoicing and returnsOverseeing the prompt and accurate processing of all customer interactions in both a reactive and proactive way.Identify skill gaps within team, build training plans to overcome.Motivate the team to take their own L&D forward and encourage them to utilise Arco’s full L&D offering creating individual L&D plans based on the team members goals.Provide guidance and direction to team advisors, allocating and controlling the daily workloads.
Hull, United Kingdom
Offering a bespoke service providing the best hardware options and prices whilst allowing you to have quick, direct contact with myself as your dedicated Cobus account manager. Offering the alternative to dealing with the network directly saves you time and money.
Offering business telephone and broadband solutions to small to medium sized companies across the UK, Also giving the customers who choose to join us a dedicated account management service and help with migrations from existing suppliers.
Other employees you can reach at bytes.co.uk. View company contacts for 403 employees →
Rabiah Mohammed
Colleague at Bytes Software ServicesSlough, England, United Kingdom
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Leila Ayimba-Golding
Colleague at Bytes Software ServicesKingston Upon Thames, England, United Kingdom
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Christine Wing
Colleague at Bytes Software ServicesLeatherhead, England, United Kingdom
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Chris Laidler
Colleague at Bytes Software ServicesWinkfield, England, United Kingdom
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Marcus Kitson
Colleague at Bytes Software ServicesKingston Upon Thames, England, United Kingdom
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Luke Cottrell
Colleague at Bytes Software ServicesGreater London, England, United Kingdom
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Louise Wildridge
Colleague at Bytes Software ServicesLondon, England, United Kingdom
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James Sullivan
Colleague at Bytes Software ServicesLeatherhead, England, United Kingdom
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Katie Barnett
Colleague at Bytes Software ServicesOxford, England, United Kingdom
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Georgina Nombreuse
Colleague at Bytes Software ServicesUnited Kingdom
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Quick answers generated from the profile data available on this page.
Liam Acton works for Bytes Software Services.
Liam Acton is listed as Customer Success Manager at Bytes Software Services.
AeroLeads has found 1 work email signal at @cobus.co.uk for Liam Acton at Bytes Software Services.
Liam Acton is based in Kingston Upon Hull, England Metropolitan Area, United Kingdom while working with Bytes Software Services.
Liam Acton has worked for Bytes Software Services, Arco: Experts In Safety, Cobus Communications Group, and Talktalk Business.
Liam Acton's colleagues at Bytes Software Services include Rabiah Mohammed, Leila Ayimba-Golding, Christine Wing, Chris Laidler, and Marcus Kitson.
You can use AeroLeads to view verified contact signals for Liam Acton at Bytes Software Services, including work email, phone, and LinkedIn data when available.
Liam Acton holds Gcse from Kelvin Hall School.
Liam Acton is listed with skills including Account Management, Telecommunications, Direct Sales, Solution Selling, B2B, Sales Process, Management, and Customer Experience.
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