•PLM (Product Line Manager) in Enterprise Business Intelligence focusing on Sales Orders, Orders Requests, Opportunities and Quotes.•Coordinated new reporting solution product launches from requirements discoveryright through to ready-to-ship stage and future support.•Managed, supported, and enhanced sales reporting solutions through their entirelifecycle.•Managed requirements gathering for future sales reporting solutions and providedadvanced interpretations and recommendations.Worked closely with Product Development Teams to deliver business outcomes.•Leveraged OGSM's to manage high level strategies and cascaded to crossfunctional teams, ultimately solving business problems.•Applied Outcome Based Roadmaps to plan and ensure consistent and accuratedeliverables to business teams.•Managed 'Growth Board' to ensure alignment between EBI sales teams and salesreporting teams stakeholders to convey correct decisions and capacity asks.• Supported staff learning and development for improved team capabilities.

• Partnered with stakeholders to define requirements and delivery milestones• Organised and led workshops to reach decisions on solution options and other key technical issues• Established an outcome-based roadmap to showcase and communicate deliverables for a number of projects• Managed project budget ensuring actual spend was in line with forecast spend for resources and software costs• Identified potential project risks/issues and devised mitigation strategies to ensure project issues did not become risks• Ensured team was clear on the project deliverables and timelines, also assisted team overcoming roadblocks, resulting in the delivery of commitments on time and within budget• Built strong relationships with cross functional teams, resulting in improved collaboration between diverse teams • Ensured compliance with IT security standards and polices through use of static code scans, security assessments and threat modelling• Tracked product defects and facilitated defect root cause analysis, to discover opportunities for improvements in how the team developed• Drove incremental improvements in Agile maturity, through adoption of BDD, CI/CD and automated testing, which resulted in a 15% reduction in code defects• Defined release scope and managed monthly release deployments

• Engagement with business teams for designed, development and supported forReporting tools and Dashboards

• Upgrading EMC storage products(VMAX) for external customers remotely.• Planned and coordinated changes with customer management teams.• Carried out product validations and managed transition back to customer.• Designed, developed, managed and supported online 'Request and Tracking' tool for remote upgrade work.