- Defined project scope, managed schedules, and provided stakeholder updates.- Update projects related to IT needs, consult with all team members, and update on projects related to product updates and project improvements.- Manage and update all aspects of product road maps, working with the CTO.

• Designed new product business processes and BPMN diagrams.• Integrated financial services into telecommunication applications, boosting user engagement by 25%.• Developed a digital customer onboarding platform, increasing new customer sign-ups by 40% and reducing verification time by 50%.• Implemented a KYC tool for efficient onboarding.• Managed product backlog created user stories, and prioritized features.• Conducted manual testing and data analysis, achieving a 95% bug-free release rate.• Optimized payment and transfer processes, ensuring seamless transactions.• Enhanced e-commerce top-up functionalities, increasing transactions by 35%

- Created sign-up and login workflows and BPMN documentation.- Implemented a multi-account logic system with risk assessments.- Developed a fully digital onboarding process via mobile application.- Integrated a KYC tool during the onboarding phase.- Prioritized UI/UX designs and collected API requirements.

- Managed product backlog and created user stories.- Prioritized product requirements and defined acceptance criteria, achieving 96% alignment with strategic goals.- Prepared and optimized payment and transfer processes, ensuring seamless transactions- Integrated e-commerce top-up functionalities, enhancing customer convenience.- Conducted thorough testing and led data analysis efforts.- Developed a mobile app for financial services.