Freelance IT consultant, primarily working in a consumer/personal capacity. Primary responsibilities included: Hardware/software support for Windows, OSX, Android and IOS.New and recovery OS and application installation.Home networking, VPN, VOIP and security. Data, recovery storage and backup.

Team Tech Support Leader for CalVAX, a Salesforce platform used to assist medical professionals with vaccine administration.

Formally Amicas Inc. Primary technical support liaison for Boston Corporate Headquarters with 60 office users, (Including high level executives) and 30 offsite remote users. Secondary support for 3 other locations and remote employees, (400+ total users). Primary responsibilities: Build, maintain and support enterprise level servers, (50+).Support and maintenance for 150+ workstations and laptops.Plan and lead onsite/remote training sessions for company used software and Windows operating systems.Build, maintain, backup and service an ESX farm of 9 host servers, 30+ TB iSCSI array and 75+ virtual systems.Set up and maintain Sales Team CRM using Salesforce.Setup and maintain backups of crucial company data.Support, set up and deploy employee iPhone and Blackberry devices.Update corporate website and company intranet as needed. Implemented companywide systems imaging initiative using Ghost Solution Suite.Purchasing and inventory of needed software and hardware.Domain Admin responsibilities including: Adding systems to multiple domains, adding/removing/edits to: Group policies, AD groups, users, systems and OUs.Train and supervise IT interns as well as contract employees.