Liam Brien Email & Phone Number

Chandler, Arizona, Us

Led a multi-year digital transformation for a national Healthcare organization, encompassing Cloud Migrations, AI Co-Pilot deployment, Active Directory & server migrations, and application modernization initiatives. Spearheaded end-to-end program management, including forecasting, staffing, and managing P&L, while collaborating with the Executive Steering Committee on strategic updates and resource prioritization.• Increased Year-over-Year (YOY) revenue by 15% through accelerated cloud adoption leading to tele-medicine platform launch, improving service delivery speed and reducing infrastructure costs by 22%.• Reduced IT operational cost by 12% by migrating legacy systems to modern cloud platforms, leading to faster processing times, improved patient care delivery and reduced costs by sunsetting legacy systems.• Successfully deployed AI Co-Pilot, enhancing data-driven decision-making across departments and reducing manual workflows by 40%, resulting in a 26% improvement in clinical data accuracy.• Improved gross margin by 18% through optimized resource allocation and cost-effective vendor negotiations during the Active Directory and application migration phases.Led a $35M IT transformation program in the Industrial Equipment & Maintenance sector, delivering Strategic Consulting, Professional Services, and Managed Services (MSP). Partnered with senior IT leadership to develop a comprehensive 5-year IT strategy and roadmap focused on operational excellence and digital innovation.• Presented the strategic roadmap to the client’s Executive Steering Committee, securing $9M in additional project funding within the first 12 months, driving significant improvements in IT infrastructure and business alignment.• Successfully expanded the program to encompass Data Transformation, Application Modernization, and Enterprise Migrations, increasing program spend from $24M to $35M over 18 months.

Chandler, Arizona, Us

Program Manager for a multi-million dollar initiative to modernize a SaaS platform for a Law Enforcement and Federal Data Management Enterprise, leveraging the latest Microsoft Azure and Open Source technologies such as .NET Core, Web API, IoT Hub, Service Fabric, MongoDB, and Angular. Directed all aspects of the program, from strategy development to implementation, ensuring compliance with federal data regulations and security protocols.• Led the modernization of a critical SaaS platform, utilizing GovCloud environments, Kubernetes, and Gherkin automated testing, resulting in a 35% increase in system performance and an 8% reduction in operational costs.• Collaborated with federal agencies and law enforcement stakeholders to ensure data security and compliance, successfully meeting FISMA, FedRAMP and NIST regulatory requirements.• Spearheaded cloud migration and application modernization, enabling real-time data analytics and improving decision-making capabilities for over 100,000 users across federal and law enforcement agencies.• Implemented automated workflows and AI-driven data management features, reducing manual data entry by 63% and enhancing data accuracy, which led to a 20% Improvement in case data accuracy.• Managed a cross-functional team of over 50 developers, security specialists, and data architects, delivering the project on time and under budget, while increasing gross margins by 15% through optimized resource utilization and strategic vendor management.

Chandler, Arizona, Us

• Developed corporate process and tools for Strategic and Financial goal selection and tracking.• Increased Company’s brand-awareness in local market through partnering with community leading organizations such as: The Centre for Women, JCC and FIBA.• Consulted for clients such as: L3 Communications, Jabil, Tech Data and ConnectWise.

Saint Petersburg, Fl, Us

Led large-scale, high-visibility technology initiatives, managing budgets of up to $3M and cross-functional teams of 25 developers, analysts, designers, and network specialists. Directed complex projects for high-profile clients, including Verizon, Royal Bank of Canada, Hawaiian Airlines, and First Citizens Bank.• Spearheaded a transition to Agile methodology and integrated Lean processes, resulting in a 70% reduction in costs and a 35% reduction in defects in critical areas such as quarterly financial statements and marketing email distribution systems.• Implemented process improvements that generated $200K in operational expense savings within the first year, enhancing overall project efficiency and profitability.• Managed end-to-end project delivery, ensuring on-time completion and alignment with client expectations, resulting in a 25% improvement in client satisfaction across multiple engagements.• Led cross-functional teams through complex technology integrations, driving innovation and collaboration across diverse technical disciplines to ensure successful project execution in high-pressure environments.• Managed projects for clients such as: Verizon, AMC Theaters, Royal Bank of Canada, Hawaiian Airlines and First Citizens Bank.

Saint Petersburg, Fl, Us

Project Manager for the Financial Institutions division of Kobie Marketing. Leading cross functional teams to deliver full life cycle projects for clientsResponsible for on-time and in-budget delivery of multiple concurrent projects ranging in budget from $250k to $2MM.Projects ranged in scope from Enterprise CRM and Program Management implementations to highly customized program re-designs and implementations.Responsible for reliable and profitable Team Operations: effectively managing Multiple Workstreams, Budgets and Business Process Improvements.Clients Served: State Farm, Hawaiian Airlines, First Citizens Bank, Royal Bank of Canada and First Bank of Puerto Rico.

Led a series of high-impact projects to establish the business infrastructure for a joint venture between firms in the USA and abroad, driving operational excellence and long-term growth. Managed all aspects of project planning, vendor selection, and construction management for design-bid-build upgrades.• Developed and executed a strategic business plan that resulted in a 65% increase in revenue, driven by effective vendor negotiations and project management.• Managed a $3.7M budget across four core product offerings, utilizing disciplined budget and resource management to reduce average project costs by 16% while maintaining profitability.• Implemented a new process framework that ensured delivery of higher-than-expected quality across all projects, improving client satisfaction and operational efficiency.• Negotiated multiple supply deals with vendors, securing favorable terms such as net 120 payment and 25% discounts, contributing to enhanced cash flow and reduced expenses.

Baltimore, Maryland, Us

Led a series of business process improvements for an internal web-based CRM system, driving significant operational efficiencies and enhancing customer satisfaction. Collaborated closely with stakeholders to ensure seamless implementation with minimal disruption to productivity.• Spearheaded process improvements that resulted in a 91% increase in customer satisfaction, as measured by Harris Surveys, with customers rating the CRM enhancements as "extremely satisfying."• Led a critical process optimization initiative that generated $1.2M in annual savings, significantly reducing errors and delays in handling NIGO (Not-In-Good-Order) documents, improving operational efficiency.• Successfully implemented process changes with little-to-no disruption to productivity, through meticulous planning and coordination with key stakeholders, ensuring business continuity throughout the transition.