Dedicated Client Sales Specialist for public and private sector organisations/businesses in the South Yorkshire area, committed to delivering an exceptional customer experience.- My current role comprises of both account management and new business acquisition, selling across the entire portfolio of Vodafone products – mobile, unified communications, fixed connectivity, IoT, Cloud and Hosting, and Software as a Service (Saas).- I’m expected to implement and manage a sales strategy for yearly targets, to deliver against KPI’s for new business annual order value, customer retention and customer satisfaction, in order to drive revenue and margin improvement within the UK business- Responsible for mid-market, large private and public sector accounts, including local councils and housing authorities, building and maintaining relationships across a range of functions including IT, finance, sales and HR.- Working with senior line of business managers and directors to understand business challenges and strategy, linking back into Vodafone’s enterprise portfolio.- Regular service review meetings to drive customer satisfaction and lower churn rate, enabling strategic partnerships rather than transactional interactions.- Commercially aware, working to specific P&L requirements to keep the business profitable and preventing revenue erosion, upselling and cross selling when possible.- Successfully working with internal, multi-disciplinary teams to design solutions, build bids and help service customer needs.- Maintaining an up-to-date pipeline of long and short term opportunities, for forecasting and budgeting purposes.

- Responsible for the on-going management of a around 100 high value SME customers, based in and around London and the South of England.- Arranging meetings with key stakeholders in order to get a better insight into the business, and help uncover opportunity for additional Vodafone services.- Driving revenue growth through sales of fixed and mobile hosted telephony, and data solutions, as well as mobile device management and Microsoft Office 365- Building and maintaining relationships with key stakeholders, including C- level executives and directors- Single point of contact for day to day running of the account- Managing customer retention and preventing churn- Using SFDC to log sales activity and landscape customers, as well as managing pipeline- Contract tender and negotiation- Accurately forecasting and delivery of monthly KPI’s

- Responsible for the ongoing management of a number of Unified Communications clients on Vodafone One Net – a cloud-based, fully integrated mobile and fixed line platform for business- Driving revenue growth through sales of fixed and mobile hosted telephony, and data solutions, as well as mobile device management and Microsoft Office 365- Building and maintaining relationships with key stakeholders, including C- level executives and directors- Single point of contact for day to day running of the account- Managing customer retention and preventing churn- Using SFDC to log sales activity and landscape customers, as well as managing pipeline- Contract tender and negotiation- Accurately forecasting and delivery of monthly KPI’s

- Proactively managing and growing a base of high value SME customers with an annual value in excess of £2.5 million- Daily interactions with C- level executives and directors, and acting as single point of contact for day to day running of the account- Sales of both mobile and data solutions, as well as managing customer retention and preventing churn- Lead generation for unified communication and fixed line opportunities- Using SFDC to log sales activity and landscape customers, as well as managing pipeline- Contract tender and negotiation for new and existing customers- Accurately forecasting and delivery of monthly KPI’s