Liam Chamberlain Email & Phone Number

Nottingham, Gb

Nottingham City, England, United Kingdom

Nottingham, England, United Kingdom

- Answering Inbound calls from customers in relation to their Contact Lenses Subscription- Updating/Adding bank details for customer's direct debits- Booking in Health check and eye tests for customers- Discussing subscription accounts with customers and driving new customers to sign up- Offering customers a payment holiday when they have a build up of Lenses and solution- Resolving customer complaints and expressive of dissatisfaction with regards to the service offered by… Show more - Answering Inbound calls from customers in relation to their Contact Lenses Subscription- Updating/Adding bank details for customer's direct debits- Booking in Health check and eye tests for customers- Discussing subscription accounts with customers and driving new customers to sign up- Offering customers a payment holiday when they have a build up of Lenses and solution- Resolving customer complaints and expressive of dissatisfaction with regards to the service offered by the business or about their subscription account.- Liaising with various UK Specsavers branches and General practises in regards to a recent customer's prescription.- Placing a shipment of contact Lenses and solution for customers if necessary- Completing administrative tasks which includes outbound calling customers in relation to a complaint or their account. Emailing customers and branches in relation to a customers prescription or account.- Liaising with the optometrists and the general practises in customers postcode if an emergency appointment is required or a follow up is suggested. Show less

Nottingham, United Kingdom

- Answer incoming calls from customers who have queries relating to ticket purchases for events, festivals, musical artists performance.- Update the company’s SharePoint with sales figures, new allocations for events, update the Guest list for events with VIP and general requests through various cities in the UK.- Constantly answering emails from Customers, Promoters, staff from various venues throughout the UK and overseas agencies for upcoming tours in certain areas in the UK. -… Show more - Answer incoming calls from customers who have queries relating to ticket purchases for events, festivals, musical artists performance.- Update the company’s SharePoint with sales figures, new allocations for events, update the Guest list for events with VIP and general requests through various cities in the UK.- Constantly answering emails from Customers, Promoters, staff from various venues throughout the UK and overseas agencies for upcoming tours in certain areas in the UK. - Assist with achieving sales targets when artists put their tickets for their live shows on sale to achieve revenue for the box office.- Produce final sales report, print out tickets and package them ready to dispatch to Royal Mail.- To be in contact with other ticketing agencies within the city of Nottingham or various cities in the UK for updates of selling of the various ticketing company's stock.- Assist with the set up of various events such as Ed Sheeran, Splendour, Beat The Streets, Dot-To-Dot festival and various events in the UK at all DHP Family venues or if external promoters, various Arena's throughout the country.- Championing the company’s disability awareness and accessibility for our events and venues. Show less

Nottingham, United Kingdom

- Answer incoming calls from customers who has fallen behind with payments and to discuss their personal circumstances and how it may impact them financially. - Put customers on to relevant payment arrangements to repay their balance back to the company or issue their accounts to relevant third party debt collectors to pay off their remaining debt.- Outbound calling customers who are late with payments and to discuss their current situation.- Completing administrative tasks, such as… Show more - Answer incoming calls from customers who has fallen behind with payments and to discuss their personal circumstances and how it may impact them financially. - Put customers on to relevant payment arrangements to repay their balance back to the company or issue their accounts to relevant third party debt collectors to pay off their remaining debt.- Outbound calling customers who are late with payments and to discuss their current situation.- Completing administrative tasks, such as note up customer accounts when a payment has been taken or any action on the customer’s account, send relevant work related tasks to specific departments to carry out the customer needs.- Setting up arrangements or payment plans to customers contemplating from their vulnerable circumstances.- Adhere to set monthly targets by attending departmental meetings and how can we reach the targets and improve the journey for when customers telephone in- Use general banking systems such as TS2 to update the customer’s file with any activity.- To be fully compliant by all regulations set by the Financial Conduct Authority and any regulations set by the business. Show less

Nottingham, United Kingdom

- Answering Incoming calls from clients regarding their carer's payroll, taking calls from clients who are interested in setting up a payroll with the firm.- Updating clients’ accounts with changes, updates or any action taken on their profile.- Logging hours for clients calling in and have them inputted into the system for their payroll.- Administration duties such as emailing clients updates, posting time-sheets and carer's wage slips in the post or send through email.-… Show more - Answering Incoming calls from clients regarding their carer's payroll, taking calls from clients who are interested in setting up a payroll with the firm.- Updating clients’ accounts with changes, updates or any action taken on their profile.- Logging hours for clients calling in and have them inputted into the system for their payroll.- Administration duties such as emailing clients updates, posting time-sheets and carer's wage slips in the post or send through email.- Handling dissatisfied clients and resolve escalated complaints that is beneficial to both the client and the business Show less

Nottingham, United Kingdom

- Answer incoming calls for all customer related queries such as central heating breakdowns, plumbing related incidents or any other household issues.- Inform customers about the services that can be offered to them for example advising the annual gas safety inspection along with the annual central heating system check-up- Putting customers through to various departments should they need it to resolve their issue with minimal customer effort to improve their journey with the… Show more - Answer incoming calls for all customer related queries such as central heating breakdowns, plumbing related incidents or any other household issues.- Inform customers about the services that can be offered to them for example advising the annual gas safety inspection along with the annual central heating system check-up- Putting customers through to various departments should they need it to resolve their issue with minimal customer effort to improve their journey with the company.- Pitching products to customers that would benefit them and to adhere to our set monthly targets for example offering the TADO smart thermostat.- To deal with Administration queries and update customer’s accounts if any action has been taken or to leave notes if there is an on-going dispute.- Outbound call to customers to schedule in annual appointments regarding their central heating system and to inform them of any changes to current appointments- To Liaison with the engineering planning department to schedule appointments for central heating systems repairs.- To resolve dissatisfied customers to dealing with escalated complaints to ensure that the resolution is beneficial to both the customer and the business. Show less

Nottingham, United Kingdom

- To set up marketing and promotional events in my region, for example universities in the region to advertise the company and to educate people or students about the entire process of going through an agency such as USA Summer Camp rather than other agencies in the UK or Europe.- Promote USA summer camp through my attendance at pre-coordinated events at university careers fairs and fresher’s events.- To build relationships with influential groups to increase awareness of the company… Show more - To set up marketing and promotional events in my region, for example universities in the region to advertise the company and to educate people or students about the entire process of going through an agency such as USA Summer Camp rather than other agencies in the UK or Europe.- Promote USA summer camp through my attendance at pre-coordinated events at university careers fairs and fresher’s events.- To build relationships with influential groups to increase awareness of the company and build relationships with people or clients that are using the Company to travel and to assist with them over the summer whilst they are working.- To blog or vlog and publicise my travel experiences, ideas and photo’s to bring on new business.- To Schedule and conduct interviews for applicants then provide feedback to them and to set up Skype calls to their possible camp employer.- To support applicants throughout the initial stages of their journey to camp and after camp for their evaluation for a possible second year with the business. Show less

Ollerton, Nottinghamshire

- To position rescue equipment adjacent to the patrol zones and to advise the public as to the correct zone for their particular activity.- To closely monitor all persons bathing or swimming in the pool area.- Carry out the rescue of any persons seen to be in difficulty in the pool and to inform other services and colleagues.- Carry out other duties such as: first aid, lost children, giving advice, reporting of hazards etc.- Provide written reports and keep a log of all… Show more - To position rescue equipment adjacent to the patrol zones and to advise the public as to the correct zone for their particular activity.- To closely monitor all persons bathing or swimming in the pool area.- Carry out the rescue of any persons seen to be in difficulty in the pool and to inform other services and colleagues.- Carry out other duties such as: first aid, lost children, giving advice, reporting of hazards etc.- Provide written reports and keep a log of all incidents.- To be thoroughly conversant with the lifeguard service Standard and Local Operating Procedures.- Monitor the condition of lifeguard equipment and report defects.- To undertake scheduled cleaning and maintenance as delegated of equipment and buildings.- To maintain a personal training log of all training activities.- To Constantly engage with customers about their stay at the village and to see if there is anything that could be improved to increase their chance or multiple visits, not necessarily to the Sherwood site but various sites throughout the UK and Ireland. Show less

Mound, Minnesota

- To develop a personal relationship with each member of my cabin and socially interact with them, to be familiar with what’s going on in their lives.- To know the daily schedule and make sure that myself and my campers are on time to camp activities.- To help other staff members where needed and supervise and participate in some activities as directed by the camp director.- To check the schedule and remind my campers on what’s planned for the day.- To work as an equal member of… Show more - To develop a personal relationship with each member of my cabin and socially interact with them, to be familiar with what’s going on in their lives.- To know the daily schedule and make sure that myself and my campers are on time to camp activities.- To help other staff members where needed and supervise and participate in some activities as directed by the camp director.- To check the schedule and remind my campers on what’s planned for the day.- To work as an equal member of the summer staff and participate in all staff meetings.- To be aware of my counselling limitations and speak with the director about any concerns or questions about those limits.- To be consistent with the campers. Show less

Mansfield, Nottinghamshire

- To maintain vigilant supervision of pool users and ensure their safety at all times.- To administer first aid, effect pool rescues and apply resuscitation as necessary.- To comply with the Centre’s Health and Safety procedures at all times.- To deal with customers in a friendly and professional manner.- To report any matter of concern to the Duty Manager immediately.- To carry out cleaning duties as necessary.- To wear the prescribed staff uniform at all times.- To… Show more - To maintain vigilant supervision of pool users and ensure their safety at all times.- To administer first aid, effect pool rescues and apply resuscitation as necessary.- To comply with the Centre’s Health and Safety procedures at all times.- To deal with customers in a friendly and professional manner.- To report any matter of concern to the Duty Manager immediately.- To carry out cleaning duties as necessary.- To wear the prescribed staff uniform at all times.- To carry out patrols of the Centre.- To prepare activity areas involving the setting up/dismantling of equipment.- To ensure that all Centre equipment is stored safely and securely when not in use.- To report any maintenance issues using the appropriate procedures.- To assist the Duty Manager with any tasks involved in the operation of the Centre.- To maintain any suggested training requirements.- Engaging where necessary with customers to enhance their visit to the leisure centre and to increase the chance of multiple visits by offering great customer service. Show less

Sutton, United Kingdom

- To assist with managing the shop floor and engaging with Customers.- To assist with managing the stock levels and putting new stock on to the shelves- To assist with the management of donations set by the general public and to go through all the charitable donations to decide if its worthy of being sold through the foundation.- With being a charity, to assist with fundraising events across the town and at all British Heart Foundation charitable causes across the UK.

Fda Aviation Management, Aviation/Airway Management And Operations, Pass

Modules included... - Business Entrepreneurship - Business Management - Business Finance - Personal Professional development - Human.

High School, A Levels

AS Travel and Tourism- C A2 Travel and Tourism - D Physical Education/Sport - Pass Forensic Science- Merit

Btec, Aviation Studies, Pass

Activities and Societies: - Flying - RAF Cranwell (Grob-Tutor) - Gliding - RAF Syerston (Viking and Powered Vigilant Glider) - Shooting.

Gcse

Activities and Societies: - completing my Junior Sports Leaders Award (JSLA) - Receiving a young achievers award by Specsavers for work.