- Established and maintained efficient sales processes, improving team productivity through automation and workflow customization within HubSpot.- Developed and executed comprehensive sales operations strategies, including lead scoring, pipeline management, and reporting.- Designed and managed a new Customer Onboarding Process for the sales team.- Trained sales and marketing teams on HubSpot CRM best practices.- Managed and maintained the Email Marketing process in Hubspot and Iterable.

- Played a key role in migrating the company's CRM system to HubSpot, ensuring a seamless transition and minimal disruption to sales and marketing operations.- Trained sales and marketing teams on HubSpot CRM best practices.- Developing and maintaining multiple dashboards, providing critical insights into sales performance, pipeline health, and other key performance indicators (KPIs) to the Executive team.- Conducting extensive market research to identify new business opportunities and potential clients.- Managing lead distribution process, ensuring timely and accurate assignment of leads to sales representatives.- Coordinating with Marketing, Operations, Finance, Customer Support, and Strategic Partnership teams to develop and execute sales initiatives.

- Identified pain points in my students journeys, and gave them the tools to overcome those pain points- Recruiting my own private students for Guitar, Banjo, and Mandolin lessons- Providing feedback and guidance to students, from beginner to advanced levels- Writing new material and music for students to practice and improve

- Assisting customers with access to property and tours- Maintaining properties before and after rentals