As Ladoo’s Operations Manager, I am responsible for the project and support team. Management of this team involves high-level project and relationship management, resource management, and end-to-end delivery of digital enterprise solutions for a variety of clients. Duties include:• Analysis of solutions for end-to end delivery• Proposal and grant writing• Requirement gathering• Web Design• Squiz Matrix implementation• Development of third party systems and… Show more As Ladoo’s Operations Manager, I am responsible for the project and support team. Management of this team involves high-level project and relationship management, resource management, and end-to-end delivery of digital enterprise solutions for a variety of clients. Duties include:• Analysis of solutions for end-to end delivery• Proposal and grant writing• Requirement gathering• Web Design• Squiz Matrix implementation• Development of third party systems and integration• Training and handover documentation • Client account management • Team and resource management – run daily standups to ensure an Agile business model• Managing internal practices and procedures -- ensure team efficiency and focus• Research and development -- identify potential new systems on processes to aid the development of Ladoo Show less