Liam Daniel's Location
United Kingdom, United Kingdom
About Liam Daniel
Proven business professional with 17 years experience in the utility industy. Currently working in British Gas Evolve as Acting Team Leader but I have held a variety of roles during this time I am currently responsible for........
Liam Daniel's Current Company Details
Liam Daniel Work Experience Details
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Home Energy Top Up Advisor - Customer ServiceBritish Gas Feb 2008 - Feb 2010Edinburgh City, Scotland, United Kingdom• Working as part of a specialist team dealing with incoming customer queries for the utility industries first online home top up for gas and electricity PAYG customers.• Solving high level & complex compatibility enquiries.• Assist Team Leader with complaints & escalations.• Considered section SME for all BAU processes. -
Pay As You Go Advisor - Customer ServiceBritish Gas Feb 2004 - Feb 2008Edinburgh City, Scotland, United Kingdom• Working as part of a call centre team to deal with incoming customer queries.• Processed Home Moves & New Acquisitions.• Booked Meter Exchanges & Emergency Call Outs.• Joined customer service support team, for the utilities industry first ever, online home top up facility for gas and electricity PAYG customers.
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Liam Daniel
London Area, United Kingdom
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