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Liam Dillon is listed as Agile Delivery Lead | A-CSM based in Nottingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Liam Dillon.
Liam Dillon previously worked as Agile Delivery Lead at Capital One and Operations Delivery Manager at Capital One. Liam Dillon holds Bsc (Hons), Economics, 2:1 from University Of Nottingham.
I’m an Agile Delivery Lead with three and a half years of experience leading cross-functional teams to deliver high quality digital products and services. I have a further two years experience as a Project Manager delivering business change within an Operations department.I facilitate Agile ceremonies that foster collaboration and provide structured thinking and problem-solving to anticipate and remove obstacles, ensuring teams deliver results on-time and within budget. I’m passionate about using data-driven insights to promote continuous improvement and innovation within teams. I’m always seeking to learn more Agile principles, tools, and techniques, in order to help my teams and organisation adopt a more Agile mindset. I’m a clear and effective communicator and have the ability to influence stakeholders and senior leadership on strategy and delivery.
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Nottingham, England, United Kingdom
-Led 10+ Agile Scrum teams (max three at any one time), based in the UK and India, in developing both new digital products and replatforming existing solutions. For example, onboarding a new third party supplier to provide enhanced transaction detail to the 3m+ active users of the mobile app and migrating the web-based customer account platform, with 1m+.
Nottingham, United Kingdom
-Created and maintained the appropriate project governance structure as well as anticipated and managed risks, dependencies and issues and drove solutions to overcome them.-Championed the needs of Capital One customers and agents by providing a voice to Customer Operations.-Clearly communicated and coordinated with Technical Programme Managers to develop.
Nottingham, United Kingdom
-Created and maintained all process documentation and training material for associates at a third-party supplier that responded to PPI mis-selling complaints from customers.-Delivered all training to these associates both remotely and in person.-Managed projects which together provided an annual cost saving of £250K.-Key performer on other projects such as.
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Liam Dillon is listed as Agile Delivery Lead | A-CSM.
Liam Dillon is based in Nottingham, England, United Kingdom.
Liam Dillon has worked for Capital One.
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Liam Dillon holds Bsc (Hons), Economics, 2:1 from University Of Nottingham.
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