Liam Doyle Email & Phone Number

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

Liverpool, United Kingdom

Personal Protection Insurance claims and insurance handler at Shop Direct, on behalf of Hazell Carr contractors. Handled the triage process of opening an insurance query, identifying whether the customer is entitled to put forward their claim and to forward this onto the redress team to issue a cheque of significant value. During my time in Shop Direct I was, mainly, been part of the redress team. This would involve collating the data available on a customers file, preparing this within… Show more Personal Protection Insurance claims and insurance handler at Shop Direct, on behalf of Hazell Carr contractors. Handled the triage process of opening an insurance query, identifying whether the customer is entitled to put forward their claim and to forward this onto the redress team to issue a cheque of significant value. During my time in Shop Direct I was, mainly, been part of the redress team. This would involve collating the data available on a customers file, preparing this within a Microsoft Excel spreadsheet, entering any missing data which is not automatically available, and configuring, using a calculation, what the customers final refund/cheque will be.I was in authority to issue cheques ranging from £0.01 to £9,999. It was vital this figure is correct as this can incur the company to unnecessarily lose profits and be charged fees, or cause a DPA breach if the customers details are incorrect or if correspondence are sent to the incorrect address. Through my hard work and determination, I was selected to take charge of the more complex calculations in the department due to my consistency and pass rate which helps to broaden my understanding of different processes. Show less

- I have obtained a job as a clerical officer in Smithdown Children’s Walk-in Centre. I have been handed many tasks which involve more than receptionist duties. I have recently been put in charge of assigning the staff to their training days and maintaining that they have all completed their mandatory training days. I also have duties such as sending the child’s GP notes off to the necessary health centre and/or social services.I have excelled in my position here, allowing myself to lead a… Show more - I have obtained a job as a clerical officer in Smithdown Children’s Walk-in Centre. I have been handed many tasks which involve more than receptionist duties. I have recently been put in charge of assigning the staff to their training days and maintaining that they have all completed their mandatory training days. I also have duties such as sending the child’s GP notes off to the necessary health centre and/or social services.I have excelled in my position here, allowing myself to lead a team when the line manager is absent and providing a plan for the day of what jobs are to be done by certain members of staff.I have also been given the role of shortlisting candidates for interviews and I am also the lead interviewer alongside my manager. I have been credited this exciting, significant opportunity due to my excellent potential and my strong work ethic. Show less

- Finding files - General filing - Writing letters to clients- Receptionist duties - Handling post Whilst on reception, my job was to answer calls, liaise with clients and third party insurers to fulfil their request, and to pass on the call to the specific file handler whilst logging the calls I had taken. It was imperative to follow out my duties very quickly and successfully as this law firm requires fast-paced work ethics from the employees. It was important to work on… Show more - Finding files - General filing - Writing letters to clients- Receptionist duties - Handling post Whilst on reception, my job was to answer calls, liaise with clients and third party insurers to fulfil their request, and to pass on the call to the specific file handler whilst logging the calls I had taken. It was imperative to follow out my duties very quickly and successfully as this law firm requires fast-paced work ethics from the employees. It was important to work on my own initiative as soon as I started work as the two partners were busy throughout the day and needed myself to produce work and files at their desk constantly. I was put in charge of a small number of cases at the initial stages of the incident – the main incidents which came to our law firm were road traffics accidents. Show less

Bachelor’S Degree, Criminal Justice/Law Enforcement Administration, 2:2

Covered area's of law including: Criminal, Land, Public, Employment, Crime & Terrorism, Sport, European Union, Family, Evidence, Equity &.

A2 (A-Levels), English Language And Literature, General