At Octric formally known as Coherent I play an active role in the HR department dealing with disciplinaries and grievances as well as providing ongoing support to colleagues at all levels. I have experience in supporting with the processing of payroll. I have previously coordinated recruitment for Coherent UK sites. I am able to manage large scale recruitment projects both Nationally and Internationally. I am currently working towards CIPD level 5• Lead large scale recruitment drives which resulted in the local headcount being tripled.• Worked closely with stakeholders at director level to hiring manager.• Organised and ran bespoke job fairs for the company including promotion, content, and organising company representatives.• Creates all job requisitions in the system and follows/manages the approval process• Conducts interviews alongside the Hiring Manager.• Manages the use of agencies and the roles they work on, this has previously agencies with a onsite presence working on a large scale recruitment campaign.• Created reports tracking progress and takes part in quarterly meetings with Head Office• Creation of contracts issued to candidates.• Provided training to international sites on the company system that we use and assisted in the creation of their recruitment process to fit their needs and local laws.• Manages the candidates onboarding process and ensure they have everything they need, and all paperwork is received.• Created and delivers the induction for all new starters.• Manages local sickness and holiday reporting for the site• Lead mediation between employees• Provide HR support during grievance and disciplinary process's

I was the primary point of contact on two of the larger clients as well as providing a tailored recruitment service to all of our clients.• Account manager for two of the large clients, providing a tailored service covering all aspects of recruitment including the management of the onboarding process including referencing, collation of right to work documents as well as checking of qualifications and certificates needed.• Provide ongoing to support to clients and contractors during any HR related incidents such as disciplinary’s, accidents at work and ensuring all corresponding paper work if completed accurately and logged correctly.• Providing full end to end support to contractors during the application process as well as ongoing support when in a post. Assisting with payroll queries, rate increases and regular updates.• Using all available tools to source the best candidates such as job boards, liaising with local institutions such as colleagues, Universities, employability services such as Triage and head-hunting using sites such as Linkedin

I was responsible for the internal recruitment across the Thomas Cook brand with my main responsibility being the large-scale recruitment for the contact centres across the UK. • Deal with on-going large volume recruitment for contact centres across the UK.• Creating all job adverts that appear online and internally for all of the roles oversee.• Liaising with Hiring managers and stakeholders at all levels and on a regular basis.• Assisting candidates with queries.• Creating the testing for various roles.• Creating weekly and monthly reports tracking all of my roles and including figures such as time to hire, closed vacancies and new vacancies among others.• Working alongside HR through the recruitment process and assisting through the on-boarding process.