• Work directly with internal leadership and clients to qualify newly open internal & external requirements• Proactively source top talent with industry standard platforms, like LinkedIn, DICE, Indeed, and others• Screen candidates across the U.S. for Software, PM/BA, and I.T. consulting roles both remote and hybrid• Screen candidates for international roles based out of New Zealand, Mexico, Australia, Canada and Croatia as needed• Manage relationships with 3rd party vendors to facilitate excess business that can’t be handled internally• Utilize HRM platforms such as BambooHR and Workable to facilitate candidate onboarding• Filled and pipelined roles for new and emerging tech such as blockchain, AI & ML, and AR & VR• Generate marketing & branding materials to promote our active roles and drive our company culture• Drive business development through direct outreach to client leadership• Organize and oversee the creation of business proposals to be submitted to potential clients in bids• Develop new business initiatives for presentation to executive team through slide decks, flow charts and word documents• Created and developed internal best practice artifacts for how to engage and maintain ideal relationships with staffing & full-time employees• Network internationally with industry veterans and tech leaders to expand my professional relationships• Serve as point of contact for interview coaching, resume enhancement, and client onboarding

• Work with local & national consultants to fill various contract and full-time employment openings• Specialize in staffing the fields of IT, Software Development, Telecommunications and Engineering• Use Bullhorn ATS to effectively detail candidate interactions and skills along with onboarding new hires• Proactively call candidates via job boards such as LinkedIn Recruiter, DICE, Monster, Indeed, and internal candidate pipelines with Bullhorn• Network with local user groups, tech schools and tech evangelists to better connect to the community• Source potential candidates by using Apex’s proprietary database, referrals, user groups, and job boards• Maintain best in class screening processes via conducting interviews, reference checks and technical tests• Create strong relationships with contracted personnel through open and consistent communication• Serve as point of contact for interview coaching, resume enhancement, and client onboarding• Work closely with sales and management teams to understand and deliver on our clients’ needs• Manage relationships with 3rd party vendors to fill niche roles with high-level personnel

• Oversaw the execution and completion of various prototypes and large-scale production projects• Assessed material, labor and shipping needs, to anticipate and schedule project completion times• Ordered all material and shipping goods required for transit of completed product• Optimized the means of CNC fabrication for minimized manufacturing and labor costs• Utilized Master CAM and drafting software to create fabrication models to be machined via CNC• Supervised staff in the completion of various project deliverables to ensure best practices are maintained• Met with clients to establish requirements for prototypes & projects and discuss means of production• Provide clients with industry knowledge to better guide decision making for product design and creation

• Created a QA process to ensure greater success around rapid process changes and growing expectations• Spoke with internal and external customers, to actively create detailed and urgent emergency reports• Maintained a calm and collected demeanor while helping emotionally & physically distressed customers• Acted as interdepartmental liaison for consistent, reliable communication between Lyft and its customers• Conducted call reviews with teammates and handled escalations when needed• Created service tickets via ZenDesk software for appropriate follow-up by the appropriate service department

• Trained offshore data entry team, comprised of six (6) members, in the use of Epic systems software• Oversaw Quality Control of the work done by offshore data entry team• Coached the team on how to improve performance or where improvement was needed• Created and Maintained both employee and client profiles for company-wide database access• Ensured employee Epic access met compliance and internal audit requirements for information security