Liam E Email & Phone Number

Independence, Missouri, United States

Work with business partners to elicit high level requirements and capture business needs.• Identifies and documents business requirements and communicates required functionality.Identifies value drivers and properly prioritizes business and enterprise demands.• Requirement Gathering and Analyzing.• Conduct Gap Analysis, Assess Scope & suggest Solutions.• Responsible for Technical Proposal writing and Time and Cost Analysis for web and MobileApplication development.• Preparing RFP/RFQ.• Create Wireframe | Prototype | Feature List | SRS | BRD & flow diagrams as per the client'srequirement.• Clearly articulates and documents business requirements.• Assesses the risk(s) of various solutions and prioritized competing business demands.• Manages an ongoing relationship with business partner to drive satisfaction within IT.• Coordinates project delivery by participating in design reviews and walk-throughs tocommunication system process designs and validate proposed solutions.• Engages with subject matter advisors to incorporate usability and user interface needs whendesigning new or changing system functionality.• Proactively resolves customer satisfaction issues.• Assist in estimation development, risk and issue identification, and mitigation. Validates andverifies IT solutions to address business needs.• Maintained and updated all details of service agreements with clients.• Measured and developed service level targets against Best in class benchmarks.

Chicago, Illinois, United States

Project: Global Web Solution (GWS) – www.mcdonalds.comDescription: GWS is an engagement and commerce web product that can be offered and deployed to any market globally, this project is part of continues improvement for McDonalds Global Web solutionsModules: Local restaurant pages, Personalization, Web offers, Microsites, NewsroomTools & Technologies: Jira, Confluence, AEM, ScrumKey Role & Responsibilities Performed:- Engaged as BA to work with product owner and key stakeholders to elicit and capture requirements,and break down complex processes into workable units/ Epics/ User Stories.- Extensively worked on creation and grooming of User Stories for McDonald’s Website (Global - US &other Markets), and Ecommerce Solution in Jira, Confluence.- Facilitate business meeting to gather client/business point of view on Epics.- Documented market research, process flow, requirements, wireframe, mockups, functional mappingof AEM components with market need (frontend implementations)- Assisted QA team, performed UAT, test case, and clarifying requirements for the CMS/Ecommerceproject to ensure complete coverage of requirements.- Aggregate input from the CMS/Responsive Design project team, including development, QA, projectmanagement and Product Management, to support estimation/grooming sessions and sprint planning and review meetings.