Liam Eckert Email & Phone Number

• Intune: Inventory management, Windows deployment, App deployment, Device Policy.
• Atlassian: Jira, Jira Service Management, Confluence, and Github admin
• Azure AD/Google Workspace: User management, SaaS access provisioning.
• Sophos: Firewall, Device monitoring, Device encryption, Security policy.
• Barracuda: Admin for Email Defense Gateway and Cloud to Cloud Backup.
• LastPass/Keeper Password Managers: Sole LastPass admin, implemented companywide Azure account. federation for SSO login, Lead project to replace LastPass with Keeper after recent hacks.

Edison, New Jersey, United States

• Monthly Active Directory audit based on region.
• Assisted in creation of Annual Securities Audit.
• Active Directory user creation and termination
• Managed ERP user account creation and permission changes
• Developed a new ticketing system from the Manage Engine suite called Service Desk. Saved company $7,000 annually on licensing alone.
• Helped create and implement an asset management system that integrates with the Service Desk ticketing system.

Secaucus, New Jersey, United States

• Lead freelance or union crews anywhere on the east coast as representative of Rose Brand.
• Visit site before the installation to check site conditions and speak with clients about exactly whatthey want the jobs scope to entail. Also check measurements for operating height so the correctequipment can be used.
• Installation of all equipment Rose Brand sells and training clients on how to operate it safely.
• Maintain a safe jobsite that follows all ETC, OSHA, and NYC Buildings department protocols.Keep up-to-date knowledge of new regulations and training needed for jobsites.
• Starting the process of managing our inventory in the shop and work vehicles. Have a count ofavailable hardware, drill bits, tools, cable, and rope.
• Upsell clients throughout the installation. Mostly done through talking with clients and learningexactly how they want the end product to function. This may lead to opportunities to push theclient a bit more outside of.

Buffalo, New York, United States

• Lead crews in Audio Visual integrations. VOIP (Polycom), Crestron, Extron, audio,video/projection, voice amplification, digital signage, video surveillance/security
• Visit sites pre installation to check for site conditions and speak with clients about exactly whatthey want the installation’s scope to encompass.
• Build AV racks from scratch. Each box has to be wired specifically to design. This can includesimply running power or more intricate wiring like getting stereo sound from a mono source.
• Creating custom cables to lengths for a cleaner finished look. (XLR, RJ45, RJ11, ¼”, ⅛”, etc)Simple crimp terminations to soldering connectors.
• Work with onsite IT departments to integrate AV equipment into their network or create a localnetwork if security won’t permit it. If adding to an existing network, we need specific IPinformation to get through.
• While installing I made it a point to upsell clients on equipment that could enhance their userexperience. I’d also give information on possible phase 2 scenarios to keep their interest.

Manhattan, New York, United States

• Responsible for the set-up, operation, and maintenance of all Audio Visual technology (soundboards, video switchers, televisions), Information Technology (servers, computers, phones), andConference Technology (Crestron.
• Manage crew of 4 part-time technicians and up to 15 freelance technicians, guiding them in allaspects of the setup, run of show, and tear down
• Collaborate with clients during the planning process to assess all AV needs and try to createadditional sales opportunities while working within budget constraints
• Act as client’s main point of contact on the day of the event and work with their keynotespeakers to improve PowerPoint presentations
• Present new technology for future sales options and technological improvements for the eventspace
• Showrunner for every event. Calling out AV queues, set changes, and speakers to stage. Thiswould be planned out with every client before each event.

Syracuse, New York, United States

• Lead Rigger for soft goods removal (cleaning/ fire proofing) and reinstalling from a 40ft Genie lift
• Install dead hung points via Clancy beam clamps and proof coil chain from atop 50ft I-beams
• Responsible for traveler track removal and installation
• Inspected the rigging at Kauffman Center in Kansas City, which included checking bolt security,aircraft cable integrity, and operating every line set
• Replaced T-track and polypropylene guide shoes for single and double purchase J-Guide /T-Bar counter weight system.
• Making sure every jobsite followed ETC and OSHA safety regulations