Liam Egan-Rayner Email & Phone Number

Leicester, United Kingdom

Leicester, United Kingdom

Trendy city centre restaurant and cocktail bar ‘The Fish &The Chip’ incorporating the pop-up brand of Plant and Bean. I manage a team of 10 people whose objective is to deliver first class service.• Manage staffing levels and associated costs according to business needs. Recruit good quality staff and ensure provision of training plans and personnel development. Effective communication of staff roles and responsibilities• Utilise a range of marketing techniques to grow the business whilst recognising current industrial trends and customer demands• Understand raw material costs and set price levels to achieve targeted profit margins• Consistently achieve a high standard of customer satisfaction• Continuously improve the customer experience through the use of feedback and monitoring systems• Reservation and events management, ensuring timely bookings are made and punctual receipt of deposits• Oversee compliance with industry regulations to maintain a 5* Food Standard Hygiene rating

Leicester, United Kingdom

Maiyango Hotel, a fashionable award winning restaurant and hotel renowned for high quality fine dining experiences and which hosted many high profile guests. As a student, I held the role of restaurant supervisor and, after graduating, was promoted to restaurant manager.

Leicester, United Kingdom

In my final year at University, I was elected to the position of Chairman of DMU Hockey Club. The club comprised of approximately 100 students over three teams competing in local and university leagues. Chairing a committee comprising of nine members, I oversaw the following;• Timely and efficient organisation of fixtures, tournaments and fundraisers for local charities• Effective representation of the Hockey Club at monthly university council meetings • Negotiating sponsorship deals with local businesses• Club finances

Scunthorpe