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SaaS (Software as a Service)

Consistently surpassed volume, revenue, and market growth targets in the assignedterritory, establishing robust relationships with retail and on-premise customers. Developedaccount plans and priorities, endorsing products, promotional opportunities, and salesinitiatives. Balanced management and customer expectations to create account budgetsaligned with sales targets, conducting regular business reviews to adjust programs asneeded. Managed expenses within set budgets, implementing LEAN principles to reduceinefficiencies. Leveraged sales data and territory knowledge to identify growthopportunities and execute sales plans. Coordinated and executed Key Account andMarketing programs, providing valuable feedback on design and effectiveness. Upheldmerchandising standards to enhance product visibility and accessibility, based on salesanalytics. Maintained up-to-date customer information and sales data in CRM. Activelycontributed detailed local market intelligence in team meetings, navigating industry trendsin a competitive, highly volatile environment.

Educated customers on vehicle features and benefits, building rapport to understandcurrent and future needs. Cultivated relationships with existing customers, fostering repeatbusiness and increasing future sales potential. Established and nurtured a referral network,creating opportunities for revenue growth. Conducted vehicle feature demonstrationsthrough test drives, contributing to the achievement of branch sales targets in collaborationwith team members. Streamlined the administrative process to enhance the customerexperience and ensure successful sales transactions. Kept accurate records, including salesreports, expense reimbursements, and billing invoices. Stayed informed about newproducts, competitor activities, and market trends. Utilized CRM software tools forenhanced sales efficiency. Maintained a professional, tactful, and diplomatic demeanor topositively represent the company.

Conducted impactful sales presentations and represented the company at trade shows.Facilitated staff brand and product knowledge presentations, enhancing overall teamexpertise. Contributed to sales support initiatives, creating retail displays and coordinatingsales contests. Executed forecasting, provided product line input, and managed order entryprocesses. Achieved successful business growth during industry contractions and the GlobalFinancial Crisis (GFC). Developed and implemented key account product demo experiences,contributing to strategic account management.

Led coordination and execution of grassroots marketing events for snowboarding,skateboarding, and surfing Events in North America and Central America markets.Collaborated with municipalities and resorts to organize distinctive competitive andconsumer events, curating memorable experiences for diverse age groups and skill levels.Fostered positive brand engagement for Volcom, aligning with organizational vision andvalues. Managed course assets and logistics across North America, creating impactfulpromotional materials such as photography, videography, and blog posts to showcase eventsuccess.