Liam Elliott

Liam Elliott Email and Phone Number

Site Director at Roadchef @ Roadchef
united kingdom
Liam Elliott's Location
Stanford Le Hope, England, United Kingdom, United Kingdom
Liam Elliott's Contact Details

Liam Elliott personal email

n/a
About Liam Elliott

Highly engaged, well rounded and balanced senior leader with over 25 years leadership, management, and operational experience covering numerous high profile roles in and around London, Herts, Essex and Kent.Extensive experience across Food Retail, Non-Food and Clothing Retail Stores, Multi-Site, Area, Regional Management, Head Office, Retail Development, Project Management, Accelerated Store Opening Programmes, High Street Hospitality, Supply Chain, Logistics and Operations. A pro active, commercially astute, ambitious and driven leader who is both customer and colleague focused, a strong coach and mentor who leads from the front by example and is able to deliver long-term results through his team. Someone not afraid to take risks, constantly challenging himself and others, is highly motivated and passionate to succeed, and is full of personal integrity, self drive and lives by core values. Key Attributes • Extremely high standards when it comes to customer experience, and expectations. • Has a proven track record for turning poor performance around, delivering sustainable results, exceeding sales, profit, group convergence, along with improved viewpoint and people metrics in tough diverse and challenging environments.• Has a clear vision of how to lead, coach, engage and challenge those around me. • Embraces change, networks well, has excellent communication skills, motivated and focused, yet remains calm and composed under pressure.• Creates an energetic values lead culture, enriched by coaching, and developmental stretch• Has a positive, forward thinking approach, empowers the team to do the same.• Personable, balanced, and strategic• Passionate about brand awareness, staying true to the vision, business core purpose and values.• Always working on ways to be more innovative and marketable, passionate about driving digital performance and growth.• Understands the impacts social media can have on a business and its brand image. • Decisions made are always actioned with the customer, colleague in mind.

Liam Elliott's Current Company Details
Roadchef

Roadchef

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Site Director at Roadchef
united kingdom
Website:
roadchef.com
Employees:
490
Liam Elliott Work Experience Details
  • Roadchef
    Site Director At Roadchef
    Roadchef Feb 2023 - Present
  • Costa Coffee
    Area Manager
    Costa Coffee Aug 2019 - Feb 2023
    London, United Kingdom
    As the Area Manager I have full accountability, responsibility for the 25 stores I lead. This includes all P&L, H&S, and Brand excellence audit controls, driving area and store level convergence across our current KPI metrics. along with implementing a continued successful succession plan and being heavily involved in new store, and renewal planning and execution.Several Key Achievements • Over the last 2 years I’ve successfully navigated my team of Store Managers, and their respective colleagues through the pandemic, and the subsequent operational challenges collectively faced delivering first class standards and 100% H&S audit and brand standard controls.• Increased sales, and KPI metrics for the Area, out performing pre pandemic 2019 YTD results.• Implemented and executed a successful succession Store Manager plan developing four colleagues through to Store Manager sign off and appointment.• Have led my peers in Regional Directors absence.• Is the lead Area Manager in the Region for Digital channels and growth.• Successfully launched 7 renewals and 2 new store openings delivering Brand and operational standards.
  • Actively Seeking My Next Challenge . . .
    Area Manager
    Actively Seeking My Next Challenge . . . Feb 2019 - Aug 2019
    London, United Kingdom
  • The Food Warehouse
    Area Manager
    The Food Warehouse May 2017 - Feb 2019
    Essex
    As an Area Manager I had full accountability, responsibility for the stores I led. This also included being heavily involved in new store recruitment, new store training, and opening programs. KPI management, Commecial accumen, Retail standards, Succession planning, Auditing and Compliance all played a key part of the role.Several Key Achievements • Execution of significant store roll out across my Area.• Consistently delivered double digit sales lfl% on my Area.• Successfully mentored internal colleague progression. • Turned previous poor KPI performances into positive positions. • All SALA in London delivered above company target.• Played a key role in delivering the business charity plans, which raised over £75k for the chosen charity.
  • Euphorium Bakery / Tesco
    Group Supply Chain / Regional Operations Manager
    Euphorium Bakery / Tesco Oct 2013 - Apr 2017
    London, Greater London, United Kingdom
    Under the umbrella of Group Supply Chain Manager, I was accountable / responsible for Euphorium's supply chain network, and relevant KPI's covering over 120 stores and 2 CPU's.I headed up the sales based ordering team which forecasted accurate ordering by store, enabling the CPU's to cost effectively produce the right volume by day / week for the entire business.I also had full accountability for our London High Street Operation, managing all KPI's, cost controls, team progression, and succession plans.Several key achievements include.• The project plan I stood over delivered 52 convience stores, and 70 Tesco main stream Euphorium stores ahead of schedule. • Full development of the factories picking, operation and production process, driving increased store availability, and lower waste spend in the factory and stores alike.• Set up the internal opperations communications channel for the business. This function stood over and supported any change plans that needed to be delivered across retail.• Co-produced the stores health and safety, food safety legislation and operating manuals for both our Tesco and High Street Shops.
  • Euphorium Bakery / Tesco
    Group Supply Chain Manager
    Euphorium Bakery / Tesco Sep 2015 - Jan 2017
  • Euphorium Bakery / Tesco
    Regional Operations / Retail Development Manager
    Euphorium Bakery / Tesco Oct 2013 - Jan 2017
  • Tesco Plc
    Deputy Store Manager
    Tesco Plc Aug 2011 - Apr 2013
    East London
    Delivering the companies Financials, ensuring a fantastic shopping trip is maintained in a highly diverse and challenging East End environment. Managing the day to day running of all expects of a Tesco Extra, Running the store in the Store Managers Absence. Responsible for 420 employeesSeveral key achievements include.• Exceeded the stores trade plan, by addressing its underperforming replenishment cycle, turned the store from £500k adverse to £700k positive. Delivered a positive year end sales figure of £1.5m over budget.• All SALA delivered green.• Planned, managed, and delivered a head of timescale a 120.000ft full store 10 year refresh.
  • Tesco Plc
    Refit Manager Tesco Extra
    Tesco Plc Jun 2011 - Aug 2011
    London, United Kingdom
    Responsible for delivering a new refresh in a high profile London Extra
  • Tesco Plc
    Store Manager Metro
    Tesco Plc Feb 2010 - Jun 2011
    Responsible and accountable for all aspects of my stores operations, Sales, employees safety, legality, taking care of my surrounding environment, neighbours. Leading my management team to deliver fantastic results and great shopping experiences for my customers.Several achievements include.• Increased in store bakery lfl growth from from 6% to 27% YTD.• Addressed the poor absence culture in store, turning a 5.5% absence into a 3% YTD with weekly figures regular achieving 1.5%• Reduced in store stock holding, which supported stronger availability, increased morale and a wage saving of over £4.000
  • Tesco
    Operations Manager London Express
    Tesco Mar 2009 - Feb 2010
    East London
    Responsible and accountable for ensuring 17 Express Store Managers in East London delivered their KPI Financials, Excellent store standards, and customer shopping trips. Responsible for 455 employeesSeveral key achievements include.• Deputising for my Regional Manager. 115 shops, £8.1m weekly turnover. Leading 8 Operations Managers.• Set up the London Express trade plan, planned and delivered across 300 stores. Once executed the plan exceeded its additional £1m sales target.• Developed a Store Manager into a signed off Operations Manager role.• Was an ambassador for internal succession planning, and used this resource talent pool to successfully open up several additional stores on my Area.
  • Tesco Plc
    Senior Team
    Tesco Plc Sep 2002 - Mar 2009
    Senior Team Manager, working across London. Managed Non Food, Fresh, Ambient goods, Nights and Ran an Express site during this time. Lead a team of people from 50 to 350. Responsible for all operational KPIs and dept Sales plans.
  • Next Group Plc
    Assistant Store Manager
    Next Group Plc Jul 1998 - Aug 2002
    London West End
    During these 4 years I was responsible for the day to day running of several high profile Retail store locations in central London, leading 12-18 managers at any one time and approx 350 employees. In this time I also delivered the opening of their Covent Garden branch.

Liam Elliott Skills

Food Safety Auditing Sales Forecasting Kpi Implementation Leadership Development Remaining Calm In A Crisis Multi Tasking Solutions Focused Hands On Approach Process Driven Development Of Others Approachable Sales Forecasting Management Retail Store Management Team Leadership Technical Assistance Time Management Customer Service Merchandising Coaching Leadership Recruiting Profit Loss Prevention Teamwork Performance Management Operations Management Inventory Management

Liam Elliott Education Details

  • Barnwell School Stevenage Hertfordshire
    Barnwell School Stevenage Hertfordshire
    Leisure And Tourisum, Physical Education, Science, Maths, Biology
  • Hitchin College
    Hitchin College
    Leisure And Tourism, Biology

Frequently Asked Questions about Liam Elliott

What company does Liam Elliott work for?

Liam Elliott works for Roadchef

What is Liam Elliott's role at the current company?

Liam Elliott's current role is Site Director at Roadchef.

What is Liam Elliott's email address?

Liam Elliott's email address is li****@****ery.com

What schools did Liam Elliott attend?

Liam Elliott attended Barnwell School Stevenage Hertfordshire, Hitchin College.

What are some of Liam Elliott's interests?

Liam Elliott has interest in Listening To Music, Keeping Fit, Playing And Watching Sports.

What skills is Liam Elliott known for?

Liam Elliott has skills like Food Safety, Auditing, Sales Forecasting, Kpi Implementation, Leadership Development, Remaining Calm In A Crisis, Multi Tasking, Solutions Focused, Hands On Approach, Process Driven, Development Of Others, Approachable.

Who are Liam Elliott's colleagues?

Liam Elliott's colleagues are Ryan Abbott, Jordan Harvey, Patrycja Zembrzuska, All Ffc, Brett White, Harry Jobson, Stuart Wakefield.

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