Senior role responsible for operational performance of large and diverse team of ~80 managing large geographical area of clean water network and associated assets including a large network of pipes and control valves, service reservoirs and pumping stations. Leakage team responsible for locating leaks and raising repair work. Customer teams to attend to issues arising within the large and diverse community we serve. Network performance looking at data, trends and investment needs for the area and prioritising these regionally to secure funding.

Managing the teams ensuring water is supplied to customers in the most cost effective and sustainable way, balancing environmental impact and cost. Managing the regional water production planning teams and operational hydrology across end to end water system. Managing the relationship with the Environment Agency on operational water resources issues.

Led a technical shift team to monitor and respond to alarms on the wastewater system with focus on engagement with operational colleagues to reduce alarm volumes and operational risk.

Shift role managing company response to incidents. Horizon scanning and linking information from various sources to identify and mitigate operational issues. Used strong operational background to support development of new team. Support on business continuity and emergency planning.

Seconded into senior position covering shift team or ~60 responsible for monitoring and ensuring corrective action across ~4000 sites across 24/7 365 shift pattern.

Secondment covering senior leadership role managing the production planning and water early detection teams using proactive data to pick up issues before our customers.

Management of several wastewater treatment works in the Cheshire area. Responsible for operations, people, H&S, engagement, budget and power usage. From 2012 - 2014 also responsible for all maintenance activities within the patch. Key achievements include establishing a health and safety behavioural improvement team , a significant energy efficiency scheme and working with key external stakeholders to enhance brand reputation.

Responsible for monitoring of industrial discharges to the wastewater network including enforcement action and legal proceedings. From Jan 2007 promoted to Lead role covering the wider team.

Responsible for clean water network operation of 2 water supply zones including Liverpool City Centre.

Various placements within the business including customer service and scheduling, water management, sludge operations and clean water network.