Liam H. Email & Phone Number

Atlanta, Ga

Advisory services for individuals and businesses, aiding them in navigating the opportunities that arise in daily life.

Remote

• Play a key role in establishing product strategy, refining business processes, and designing features to provide iterative solutions that consistently align with regulatory compliance standards.• Identified and prioritized key trends and customer requirements in the banking sector, guiding the creation and integration of cutting-edge product features and functionalities.• Spearheaded product vision, strategy, and growth in accordance with the commitment to corporate risk management policies, ensuring regulatory compliance with governmental agencies.• Re-evaluated and refined the backlog, integrating input from executive stakeholders and operational peers to ensure the agile delivery of high-value work.

Greater Atlanta Area

Assisting individuals with accomplishing their personal and professional goals while improving their overall health and wellness.

Atlanta, Georgia, United States

• Developed and executed strategic product solutions to boost adoption rates and provide industry-leading user experiences for accounting software applications.• Drove the entire product lifecycle, from initiation to completion, utilizing data-driven decision-making for new market opportunities while ensuring alignment with brand and financial objectives.• Partnered with diverse teams to create and implement marketing strategies for new banking products, ensuring alignment with the overall product strategy and meeting customer needs.• Oversaw cross-functional communication, focusing on quality issues and implementing measures in accounting system applications, banking relationships, debt management, and adherence to financial regulations.• Formulated a strategic roadmap in alignment with organizational objectives, showcasing executive presence during engagements with stakeholders.

Greater Atlanta Area

• Conducted research and devised strategies for Digital and Mobile products in collaboration with major clients, optimizing offerings to enhance operational efficiencies and transaction volumes through payment network rails.• Headed the commercialization initiatives for Open Banking products, managing third-party vendors, negotiating contracts, developing go-to-market strategies, and creating operational readiness documentation.• Leveraged data insights to assess project outcomes, establish achievable goals for future projects, and drive consensus on success definitions among business stakeholders.• Introduced cutting-edge credit/debit card products with a primary focus on digital wallets and installment-based payment solutions while deploying solutions on Mobile/Online banking platforms, transforming designs into seamless digital experiences.

Greater Atlanta Area

• Led the product team daily to attain key milestones and facilitated Agile processes and events, including sprint planning, daily scrum, sprint review/demo, and retrospective ceremonies.• Guided cross-functional teams through the software development lifecycle (SDLC), identifying issues in the discovery phase, outlining detailed requirements (user stories), organizing development sprints, formulating UAT plans, and facilitating continuous releases.

Greater Atlanta Area

• Identified, researched, and developed new product offerings to boost security and reduce fraudulent transactions in card-not-present transactions for diverse merchant processing enterprises.• Oversaw end-to-end product lifecycle management, including leading the development and scoping process for products that cater to internal customers.

Greater Atlanta Area

• Generated financial analysis reports and distributed QBRs to executive teams for revenue projections while addressing customer pain points to enhance product penetration ratios.• Directed the end-to-end planning and execution of strategic operational controls and procedures, resulting in an annual revenue growth of 35%+.

Tampa/St. Petersburg, Florida Area

• Enhanced project completion procedures by developing VBA coding templates to increase productivity by 50%. • Created and analyzed ad-hoc reports to provide in-depth analysis on client portfolio performance • Developed strong working relationships with assigned business group operations, Database Developers, Relationship Managers, Product Managers, and Project Managers to assist with project planning and scope management• Produced system requirements documentation based on enhancements to product offerings and or emerging services

Saint Petersburg, Fl

• Assist with procedural and product demonstration during contract negotiations to preserve or increase net revenue while reducing operational expenses or risk to new and existing clients.• Develop and maintain relationships with strategic clients; ask for their feedback and provide information to marketing units for purpose of enhancing the quality of service and improve client relationship.• Maintain working knowledge of industry policies and procedures to assist clients with strategic planning of daily operations and identify promotional opportunities.

Tampa/St. Petersburg, Florida Area

• Restructured instructional procedures to increase productivity by over 20%, resulting in increased revenue• Developed an e-commerce issues log to gauge impact analysis reports, which applied code in Excel to quantify reductions in revenue that were delivered to IT for resolution• Prepared project status reports to identify risk and opportunities within the business unit• Trained and mentored representatives, which increased productivity levels and product knowledge