Liam Heeks Email & Phone Number

Brooklyn, New York, United States

Greater New York City Area

Managed hospitality staff, including shift managersCollaborated with partner Team Lead position to develop and implemented new systems within hospitality to enhance and improve environment and efficiencyInterviewed candidates for hospitality positions, trained and onboardedResponsible for all financial tracking, including but not limited to: closing out.

Greater New York City Area

Greater New York City Area

Operated POS and provided timely, excellent customer serviceBrewed and serve espresso, coffee, and tea beveragesAssisted customers in choosing baked goods and customizing special orders for events

Greater New York City Area

Processed and managed all food vendor orders and product inventoryInterviewed, hired, trained and supervised all hospitality, artist, and kitchen staffDeveloped and maintained the bakery’s websiteMonitored and executed shipping orders, catering, wholesale, wedding, and all in-store pickupsCoordinated, packaged, set up and ran special events and catering.

New York, New York

Developed client presentations, budgets, reports & quarterly plansTracked media expenditures to ensure agency and client budget complianceCompleted competitive & market analyses in addition to creating client reports

Responsible for opening the facility, keeping keys, security codes, and greeting all membersFacilitated member requests and assisted in all projects as delegated by club management such as collecting past due balances

Stamford, CT

Assisted buyers in planning, creating, and maintaining accounts’ buysCommunicated with network representatives to resolve discrepancies and maintain positive relationships between the agency and clientCoordinated meetings and events with various networks and clientsManaged campaign execution and met planned objectives

Designed media campaigns covering effects of pollution on asthma in CTCreated an interactive website and managed relevant social media accountsDesigned campaigns to attract more volunteers to the Coalition

Assisted with customer service on the floor.Maintained cash balances; sorted and organized incoming inventory shipments. Closely maintained sell through of product and replenished sizes regularly to maximize selling.Trained on various aspects of visual merchandising in the store

Learned the process and techniques of creating mosaics.Communicated with young offenders in order to create a comforting environment.Learned history of London and transitioned that into art.Sold mosaics in art showcases.