Holiday Homes Sales Advisor
Current* Maximizing sales for the resort and selling Caravans and Lodges* Maintaining high standards of customer service and ensure your guests are well looked after* Adhering to and promoting the Company Values along with Company best practice and legal compliance* Developing and maintaining relationships with owners, holidaymakers, internal and external customers.* Gaining feedback from both owners and holidaymakers on the services and facilities provided on park* Resolving customer queries by using a positive approach and putting myself in the customers’ shoes.* effectively and efficiently dealing with customer concerns and compliments. * Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover including a full and final check on all relevant documentation.* Monitoring. and help proactively resolve after sales complaints to ensure customer satisfaction* Encouraging potential upgrades and upselling to guests* self generation of leads * presenting/responsible for my own business. * Achieving and succeeding KPI’s.
