Liam J.

Liam J. Email and Phone Number

Community Manager, Content Strategist @
Liam J.'s Location
Greater Boston, United States
Liam J.'s Contact Details

Liam J. personal email

n/a
About Liam J.

Dynamic and results-driven Community Manager and Content Strategist with over 5 years of experience in developing and executing content strategy and community management best practices across multiple platforms, and nearly 10 years in the workforce. Proven track record in building and managing large online communities, developing effective content strategy to increase user engagement, leading teams, and working with creators to ensure their vision is realized.

Liam J.'s Current Company Details
Jacksfilms LLC

Jacksfilms Llc

Community Manager, Content Strategist
Liam J. Work Experience Details
  • Jacksfilms Llc
    Community Manager, Content Strategist
    Jacksfilms Llc Aug 2018 - Present
    Youtube.Com/Jacksfilms
    ·Develop and implement comprehensive content strategies for millions of fans across YouTube, Twitch, TikTok and more. ·Collaborate with top brands to develop and integrate engaging sponsored segments into video content, enhancing brand visibility and sponsorship value.·Manage community engagement on social platforms including Discord and Twitter.·Lead a team of 20+ staff, overseeing moderation, events, and user experience for the Discord community boasting tens of thousands of members. ·Coordinate and manage regular live streams and scheduled live events, ensuring high engagement and viewer retention.
  • Starry, Inc.
    Starry Expert
    Starry, Inc. Jan 2022 - Oct 2022
    Remote
    ·Provided technical support for customers through email, phone, live chat, and social media for Starry Internet services and proprietary equipment. ·Engaged with current and potential customers on social media to improve brand awareness.·Identified, investigated, and resolved device and network-specific issues, escalating complex problems as needed. ·Tracked customer feedback and reported on user satisfaction and resolution metrics.
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  • Best Buy
    Smart Home And Networking Sales
    Best Buy Feb 2020 - Feb 2021
    Greater Boston
    ·Engaged customers using vendor certifications and selling skills to complete sales, drive profitable growth, and achieve vendor/individual goals.·Applied a high level of product knowledge and expertise through ongoing learning and self-development, including certifications, to enhance the customer shopping experience within specific ecosystems.·Acted as a trusted subject matter expert, brand advocate, and product champion for specified vendor product assortments, including coaching and training co-workers on new vendor technology and services.·Provided feedback on new and existing products, and customer engagement through calls and in-person interactions with vendor partners/representatives and market teams.
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  • Best Buy
    Various Positions
    Best Buy Dec 2018 - Feb 2020
    ·Held and was certified for various positions including Google Expert (seasonal sales vendor), Best Buy Mobile (sales), Connected Devices (sales), Asset Protection, and SWAT Inventory Specialist (stock counting, inventory management).
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  • Hannaford Supermarkets
    Customer Service Lead
    Hannaford Supermarkets May 2015 - Dec 2018
    Greater Boston
    ·Managed front-end operations, including daily operations, scheduling, cash management, and customer service. ·Provided impromptu managerial support, handling customer situations and coaching cashiers. ·Ensured consistent and high quality customer service throughout the department.
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Liam J. Skills

Leadership Discord Management Team Building Streamlabs Obs Social Media Home Automation Twitch Discord Google Suite Sales Microsoft Powerpoint Audience Development Communication Streamelements Obs Internet Of Things Networking Solutions Consumer Services Microsoft Office Microsoft Word Android Obs Live Streaming Time Management Critical Thinking Multitasking Customer Service Community Management Connected Devices Management Computer Literacy Scheduling Coaching And Mentoring Creative Problem Solving Organization Skills

Liam J. Education Details

Frequently Asked Questions about Liam J.

What company does Liam J. work for?

Liam J. works for Jacksfilms Llc

What is Liam J.'s role at the current company?

Liam J.'s current role is Community Manager, Content Strategist.

What is Liam J.'s email address?

Liam J.'s email address is lj****@****rry.com

What schools did Liam J. attend?

Liam J. attended Southern New Hampshire University, Berklee College Of Music, Winnacunnet High School.

What skills is Liam J. known for?

Liam J. has skills like Leadership, Discord Management, Team Building, Streamlabs Obs, Social Media, Home Automation, Twitch, Discord, Google Suite, Sales, Microsoft Powerpoint, Audience Development.

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