Liam Jones Email & Phone Number

Hi there! My name is Liam and I am an After Sales Coordinator at TotalKare in Kingswinford. I am a highly motivated and dedicated individual with a passion for customer service and ensuring client satisfaction. I have developed a strong understanding of the importance of building strong relationships with clients. My goal is to always go above and beyond to exceed their expectations and provide exceptional support.In my current role at TotalKare, I am responsible for managing all after-sales processes and ensuring timely and efficient resolution of any issues or concerns that may arise. I am a natural problem solver and enjoy finding solutions to complex problems.Prior to the role, I was a contact centre trainer for a number of years where I helped create training material and develop new members of staffs knowledge within the gambling industry and within customer services. It is also here where I took part in a number of courses, including Moving into Management and Train the Trainer. I also helped create and deliver awareness in Responsible Gambling and Online Financial Crimes, including Anti-Money Laundering.I am a team player and thrive in a fast-paced environment. I am always looking for new challenges and opportunities to learn and grow both personally and professionally. I am a firm believer in continuous improvement and am constantly seeking ways to enhance my skills and knowledge.Outside of work, I am outgoing and enjoy spending time with friends and family.