Liam Kaplan Email & Phone Number

Warrenville, Illinois, United States

Meticulously processed thousands of warranty cancellation requests, ensuring accurate and timely refunds.Collaborated with the accounting department, reducing cancellation backlog by ⅔.Generated batch reports for checks and automatic transfers on a weekly deadline.Answered 15+ calls per day from dealers, lienholders, and customers providing precise quotes and detailed cancellation instructions.Developed basic payroll and Excel skills through ongoing training modules.Communicated effectively with coworkers over Teams in a hybrid environment.

Orlando, Florida, United States

Ithaca, New York, United States

PRYDE Youth Investigators aims to develop a curriculum that effectively teaches youth the basic principles of social science research. At the first in-person facilitation of Youth Investigators at 4-H's Career Explorations Conference on Cornell Campus, I was responsible for teaching a class of twelve teenagers about research ethics. Additional roles included gathering feedback (such as through focus groups), conducting survey analysis through Qualtrics, R, and Excel, designing marketing materials on Canva, advising workbook edits (both for design and content), interviewing potential future 4-H facilitators, and writing useful supplemental material (facilitators guide).

Ithaca, New York, United States

Syracuse, New York, United States