Patient Access Representative
CurrentHigh intensity workplace where duties included communication between patients and medical providers as well as making life or death judgment calls based on patient(s) condition(s). Worked across several programs to inform medical staff of patient(s) condition as well as ensuring that insurance information was up to date. I often refer to this role as the nervous system of the hospital as all communications would go through us, no matter the situation. Multitasking was required as well as a calm demeanor. Personally worked in the Emergency Room often, due to skill in handling stressful/complicated situations.