Senior National Workplace Operations Leader. Demonstrated history in delivering the exceptional every day across a diverse range of complex internal and external corporate workplace contracts. Highly experienced and knowledgeable from working with well-known global companies and clients, throughout the regions of England and Scotland. I have recently held the position of Regional Workplace Manager -North for AMPA Legal and Professional Services. Previously I held the national role of Front of House Manager-U.K. Overseeing teams throughout England and Scotland for JLL U.K. Implemented, standardised, driven a more streamlined five-star operations resulting in delivery of world class service and experiences throughout England and Scotland whilst collaborating and sharing best practices with EMEA colleagues for JLL. Prior to this I collaborated, engaged, and supported resulting in delivery of multiple regional site mobilisations, and enhancing five-star workplace experiences with CBRE GWS for BT -The Better Workplace Programme. One of the largest mobilisation programs in the history of U.K. Facilities Management throughout the Covid19 Pandemic. To being Customer Experience Manager-The Shard, London. Covering from Integrated Facilities Management and five-star hospitality. Proven track record of delivering operational excellence supporting and driving successful teams and client satisfaction. Very strong people management and extensive HR exposure to which has been delivered with both best and ethical practice.