Liam Maher (Msc) Email & Phone Number

Australia

Eight Mile Plains, Queensland, Au

Bonn, De

Based in Singapore working as a Senior Director for Global Customer Development for DHL. In this role, I am accountable for the global growth and development of two major customers by achieving established business goals and objectives. I ensure compliance with global key performance indicators (KPIs) and contractual requirements to ensure high standard service delivery and grow and elevate revenue and GP by renewing current business portfolio and identifying new business opportunities. Furthermore, I streamline and standardise operations through innovation and technology to increase efficiency and productivity and engage and interact with clients to cultivate strong and trusting working relationships.

Sydney, Nsw, Au

General Manager for Logistics where I was responsible for the day-to-day operational profit and loss circa $46M AUD for the two biggest regions which met and exceeded the monthly financial goals. I monitored, managed and enhanced the key performance indicators within the business to ensure an overall timely delivery to customers and clients and led, trained and developed a remote and multi-state team of managers in the state, regional and local level within five locations in Queensland and one location in New South Wales. Ii also worked to ensure compliance to all operational processes and procedures, safety adherence and stakeholder engagement whilst integrating numerous areas of the operation to enhance efficiency and undertook identification of future cost saving projects within the production and logistics operations by utilising weekly and fortnightly “sprints” to achieve successful outcomes.

Marseille, Provence-Alpes-Cote D'Azur, Fr

Having worked as a Vice President for Contract Logistics, I held full accountability for the contract logistics business line and the gross revenue of US$85M within the Southeast Asia cluster of Singapore, Malaysia and Indonesia with direct ownership of the budgets and profit and loss across 40 sites with 1,200 staff members providing support to the clients within automotive, aerospace, consumer retail, food, high tech and e-commerce industries. I took the lead in establishing standards to be maintained in customer service and productivity and advanced sustainable business standards across the cluster in a multi-cultural business environment and utilised Kaizen and Lean principles to boost continuous improvements and eliminate waste from the business. I also engineered and implemented the Contact Logistics growth strategy for the cluster. Finally, I liaised and communicated with clients in a direct and indirect manner including attending monthly, quarterly and annual business reviews including matters of non-conformance to provide timely and well-thought solutions.

Macquarie Park, Nsw, Au

For almost six years, I worked with APN News & Media as a General Manager for supply chain operations where I was responsible for developing appropriate supply chain strategy to maximise customer satisfaction at the lowest possible cost. I led and managed the supply chain team in executing best practices and measuring performance through the agreed upon key performance indicators and directed and coordinated global supply chain functions through strategy, resource optimisation, profitability maximisation and key performance indicators to achieve high level of client satisfaction. I also planned, managed and coordinated all activities relevant to the sourcing and procurement of necessary materials and supplies necessary to meet the changing levels of product demand. Lastly, I worked and collaborated with both internal and external stakeholders to achieve most desired outcomes.

My experience as a General Manager encompasses many facets of the business. In this role, I had overall responsibility for the daily business operations to ensure efficiency and productivity and timely completion of tasks and developed and implemented strategies geared towards growth and profitability. I also monitored and maintained budgets and optimised expenses to maximise resources available. Furthermore, I worked to ensure that all employees work productively and develop professionally. Lastly, I evaluated and enhanced operations and financial performance to contribute positively to the company.

Bonn, De

Masters Degree, Logistics & Supply Chain Managemen

Graduate Certificate, Logistics & Supply Chain Management

Education record