Strategic business partner to the dealer network, we deal with the key stakeholders to devise plans on how to deliver a higher finance share. Primary contact to our customers for any issues that may arise.Provide training and coaching on how to drive new and existing products into the market. Conduct performance reviews to drive dealerships performance. I have a small network of customers that allows me to provide excellent customer service.In 2021 my biggest challenge was trying to effect and influence change and develop new processes in our day to day role, as COVID-19 continued all had to work from home so we developed ways to use Microsoft teams to deliver our performance reviews, dealership training and solve problems all over teams or phone. Whilst this was challenging, I was proud of what we were able to accomplish considering the circumstances.My customers (car dealerships) were able to over achieve whilst managing these challenges. We were able to do this by performing monthly and weekly “check ins” in order to keep them accountable.Attend cross functional meeting to come up with ways to promote our culture, deliver better service to our business partners and come up with more efficient ways to run our day to day operations.Build and maintain strong relationships with assigned network while actively pursuing potential new acquisitions.

Owning the account from A to Z – we deal with the key stakeholders in the business to discuss, plan out and delivery annual reviews, business financials, bailment and capital loans Driving new products and programs into the market place • Conducting total business performance reviews for majoraccountsDeliver training and conduct performance reviews to drivedealership performance within assigned territory, with over 30 dealerships and 100 business managers this is one of my larger responsibilities.Liaise with commercial and retail credit teams to assist with dealership day to day operational requirements.Build and maintain strong relationships with assigned network while actively pursuing potential new acquisitions.Coordinate the accreditation process and the coaching of new business managers when we onboard them to our brandIn 2020 we had to develop new process in our day to day role, when COVID-19 hit we all had to work from home so we developed ways to use zoom to deliver our performance reviews, dealership training and solve problems all over zoom or phone. Whilst this was challenging, I was proud of what we were able to accomplish considering the circumstances.Attend cross functional meeting to come up with ways to promote our culture, deliver better service to our business partners and come up with more efficient ways to run our day to day operationsOne of my achievements whilst working with Nissan is I have been able to acquire 4 new dealerships.

Attend and deliver training and compliance review with business partnersDeliver training and conduct performance reviews to drive dealership sales performance within assigned territory.Liaise with the brand team to assist with dealership day to day operational requirements and also drive new initiatives into dealerships nationallyBuild and maintain strong relationships with assigned network while actively pursuing potential new acquisitions

Responsible for contributing to the attainment of internal targets for finance volume and sales volume, finance and insurance income and departmental profitability.Facilitated the sale of vehicles for customers undertaking finance while providing outstanding customer serviceManaged a sales team of 5-7 people, cross functionally managed the finance/insurance team, service department, delivery department and aftercare centerCoordinated sales operations, targets, employee roosters, overtime, yard management and assisted with marketingAssisted in the development, coordination and delivery of large scale sale eventsFerntree Gully Nissan are a very successful business – we sold on average 150 new vehicles a month and over 60 used vehicles a month

Managed a sales team of 10 people, cross functionally managed the finance/insurance team, service department, delivery department and aftercare centerCoordinated sales operations, targets, employee roosters, overtime, yard management and assisted with marketingAssisted in the development, coordination and delivery of large scale sale eventsBerwick Nissan are a very successful business – we sold on average 100 new vehicles a month and over 30 used vehicles a month

Assist private & business customers to purchase vehicles.Qualifying customers by understanding their requirements.Demonstrated vehicles by explaining characteristics, capabilities,and features and explaining warranties and services.Closed sales by overcoming objections, negotiating price andcompleting purchase contracts.