Operations Lead
CurrentCommercial Operations Manager reporting to the Head Of Operations responsible for;Defining and managing too a £5m budgetAudit and Governance of operational processes to ensure delivery to budgetProject delivery SME as part of the wider programme teamIdentifing and delivering optimisation within responsible business areasManaging and delivering against the business unit cost reduction planAll elements of financial reconcilation to back to P&LEnd to end customer experience, NPS, contact rates for specific business units