As a Senior IT Specialist, I am dedicated to safeguarding sensitive data and mitigating cyber threats while ensuring a seamless employee experience. My expertise lies in leveraging advanced technologies and collaborating with both internal teams and Managed Service Providers (MSPs) to enhance information security. Moreover, I proudly serve as the IT representative at company events and for company-wide communication on IT and cybersecurity matters, ensuring our organization remains well-informed and prepared for the ever-evolving technological landscape. Notable achievements include leading the successful implementation and configuration of Darktrace, significantly enhancing our cyber threat detection capabilities. Additionally, I played a pivotal role in a cross-functional team during the Office 365 migration post-merger, overseeing the seamless transition for over 350 employees across multiple sites while maintaining stringent data integrity and security standards. My proactive approach in identifying and responding to cybersecurity risks, along with conducting vulnerability assessments using tools such as OWASP zap, has been instrumental in minimizing impact and expediting remediation. Acting as the primary point of escalation for the helpdesk, I consistently provide expert guidance and support, ensuring the swift resolution of technical issues.

I collaborated closely with a cyber security firm to enhance their cybersecurity products. This involved actively contributing to the development of proof of concepts and implementing crucial updates to bolster their security offerings. Through this experience, I not only deepened my knowledge of cybersecurity but also gained valuable insights into product development and network implementation.Furthermore, I had the opportunity to assist numerous small businesses in optimizing their network infrastructure. By deploying Meraki and Ubiquiti networking equipment, I played a pivotal role in improving network performance and ensuring seamless connectivity. This hands-on experience allowed me to apply my expertise in network implementation, enabling businesses to achieve more reliable and efficient network operations.

In my role as a Software Developer and Cybersecurity Specialist, I've been instrumental in shaping the organization's security landscape with key contributions including the development of P.A.S.S (Pro-Active Security System). Collaborating closely with a talented team, we significantly improved our security posture by enhancing the identification and remediation of both known and unknown malware during rigorous testing. Additionally, I established, configured, and maintained an ELK Stack infrastructure, pivotal not only for P.A.S.S but also for other core company products. This infrastructure facilitated the generation of comprehensive security metrics, crucial for real-time dashboard monitoring and reporting, providing invaluable insights into our security landscape. Leveraging my expertise in Amazon Web Services (AWS), including EC2, S3, Elastic File System, and Logstash, within our company applications ensured scalability, reliability, and security, fortifying our technology stack. These experiences have honed my skills in cybersecurity, software development, and cloud infrastructure management, enabling me to contribute effectively to the enhancement of our organization's security solutions.

Provided technical assistance to teachers and staff via telephone tech support and helpdesk. Used Remote Access to perform troubleshooting. Assisted staff with anti-virus program installations and virus removal.