Liam Morrison Email & Phone Number

-Enthusiastic, passionate and highly motivated Major Incident Consultant / Defect Manager / Team Leader, taking ownership of critical situations and with 13+ years of I.T Service experience across the Financial Services / Banking sector.-Proven track record of working in high pressured, time-centric environments, whilst exceeding SLA targets and meeting objectives well in advance of expectations.-Skilled in working in multiple supplier, outsourced and in-house operating models.-Effective communicator with an ability to interface at any level.-Sound technical background which reinforces his strong problem solving and analytical skills.-ITIL Practitioner (v3.0) in Service Desk & Incident Management.-Strong team player who fully understands how his own objectives underpin the immediate team, wider department and organisational goals.

Listed skills include Business Analysis, Customer Service, Requirements Analysis, Microsoft Office, and 4 others.

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  Huntington Secondary